Why is the status LED red on my Axis Measuring Instruments?
A red status LED on your Axis Measuring Instruments indicates that the PoE budget is exceeded. If you recently connected a device, try removing it.
What to do if the buzzer sounds on my Axis Measuring Instruments?
If the buzzer sounds on your Axis Measuring Instruments, this indicates that the PoE budget is exceeded. If you have recently connected a device to the recorder, try removing it.
Overview of the AXIS S3008 Mk II Recorder, its features, and available storage models.
Information on connecting cameras and the device's Power over Ethernet (PoE) capabilities and limitations.
Lists recommended web browsers for accessing the device's interface on different operating systems.
Instructions for installing the AXIS S3008 Mk II Recorder and associated AXIS Companion software.
Guide to setting up the AXIS Companion system, including account registration and app installation overview.
Steps to create and secure a My Axis account, including activating multi-factor authentication (MFA).
Detailed steps for physically installing the recorder, connecting cameras, and power supply.
Instructions for downloading and installing the AXIS Companion desktop application.
Guide to creating a surveillance site, adding devices, and configuring storage within AXIS Companion.
Instructions for downloading and installing the AXIS Companion mobile app for remote access.
Instructions on how to access the device's web interface using a web browser and its IP address.
Overview of navigation elements like main menu, user menu, and context menu within the web interface.
Information on time sync, ongoing recordings, and device details available in the web interface status section.
Instructions on how to upgrade the device's firmware through the Maintenance page.
Viewing the number and details of connected clients on the network.
Guide to installing, managing, and configuring Axis applications (apps) on the device.
Configuration options for system settings, including time and location.
Details on synchronizing the device's date and time with NTP servers or manual settings.
Settings for configuring IPv4 and IPv6 network addresses, subnet masks, and routers.
How to assign hostnames automatically or manually and configure DNS server addresses.
Enabling and configuring network discovery protocols like Bonjour, UPnP, and WS-Discovery.
Instructions for setting up easy and secure internet access to live and recorded video via O3C.
Configuration of proxy server settings, including host, port, login, and authentication method.
Details on network ports, PoE status, power consumption, and friendly names for connected devices.
Managing PoE allocation, total consumption, and keeping PoE active during restarts.
Monitoring used/free space, disk status, temperature, and performing disk health tests.
Overview of client/server and CA certificates, formats, and management options.
Configuring IEEE 802.1x for secure network access using client certificates and EAP.
Information on installing custom-signed firmware certificates for testing or Axis-provided firmware.
Managing user accounts, onboard storage, disk tools, and encryption.
Enabling and configuring the Secure Shell (SSH) server for secure remote access.
Options for restarting, restoring settings to factory defaults, and performing factory resets.
Details on standard upgrade, factory default upgrade, and autorollback options for firmware.
Procedure for reverting to a previously installed firmware version on the device.
Visual identification of hardware components of the AXIS S3008 Mk II Recorder with numbered labels.
How to use the power button for shutting down the recorder and silencing the buzzer.
Using the control button for factory resets and one-click cloud connection (O3C).
Understanding the meaning of the status LED and hard drive LED colors for device status.
Reasons for the buzzer sounding (PoE budget) and recorder shutdown (overheating).
Troubleshooting common issues like unavailable recordings, connectivity problems, and error notifications.
Step-by-step guide to resolve issues including checking power, network, and software updates.
Detailed steps for upgrading the device firmware via the web interface.
Instructions for performing a hard reset on the recorder to restore factory default settings.
Steps after reset: placing recorder, checking LED, resetting connected devices, and mounting encrypted drives.
Troubleshooting inability to log into the product's web interface after adding it to a site.
Procedure to erase all recordings from the hard drive via the device's web interface.
How to save a system report for troubleshooting and attaching it to helpdesk cases.
Links to the AXIS Companion user manual and contact information for technical support.
The AXIS S3008 Mk II Recorder is a compact network video recorder designed for surveillance solutions, featuring a built-in Power over Ethernet (PoE) switch for simplified installation. It comes equipped with a surveillance-grade hard drive and a USB port for convenient video footage export. This recorder is available in models with 2 TB, 4 TB, or 8 TB hard drives.
The recorder serves as a central hub for up to eight network cameras, providing both power and data connectivity through its integrated PoE switch. It manages video recordings, stores them on its internal hard drive, and allows for remote access and management via the AXIS Companion video management software. The device ensures secure operation with digitally signed firmware and multi-factor authentication (MFA) for user accounts.
The recorder supports up to eight devices connected to its PoE switch. It can supply a total of 124 W of power, with each network port supporting up to 15.4 W (PoE Class 3) at the PoE port (PSE) and 12.95 W on the camera side (PD). The switch intelligently allocates PoE power based on the class of the connected device.
The device's web interface is accessible by typing its IP address into a web browser. This interface provides comprehensive control and monitoring capabilities.
The main menu can be shown or hidden, offering access to release notes, product help, language settings, and theme selection (light or dark).
The user menu displays information about the logged-in user and allows for account changes (logging out and logging into a new account) or complete logout.
The context menu provides options for managing analytics data sharing, viewing legal information (cookies and licenses), providing feedback, viewing device information (firmware version, serial number), and switching to a legacy device interface.
The web interface displays the time sync status, including NTP synchronization information and remaining time until the next sync. It also shows ongoing recordings, their designated storage space, and detailed device information.
Users can install new apps, find more apps from Axis, and allow installation of unsigned or root-privileged apps. The interface provides security updates for AXIS OS and ACAP apps. Each app can be started or stopped, and its settings can be accessed. The context menu for apps offers options such as viewing open-source licenses, app logs, activating licenses with a key or automatically, deactivating licenses, configuring settings, and deleting apps.
The recorder supports both IPv4 and IPv6 settings. Users can choose to assign IP addresses and hostnames automatically via DHCP or configure them manually. Options for subnet mask, router (gateway) address, and fallback static IP address are available. DNS servers can also be configured automatically or manually.
The device supports Bonjour®, UPnP®, and WS-Discovery for automatic discovery on the network, allowing users to set friendly names for easier identification.
The O3C feature provides easy and secure internet access to live and recorded video. Users can enable one-click connection by pressing and holding the control button for about 3 seconds until the status LED flashes green, or set it to "Always" to maintain a constant connection. Proxy settings, including host, port, login, password, and authentication method (Basic, Digest, Auto), can be configured. An Owner Authentication Key (OAK) can be fetched for secure device authentication.
The interface shows allocated power, total PoE consumption, and allows users to keep PoE active during recorder restarts. A visual representation of the ports helps in identifying and managing individual port settings, including PoE on/off, network on/off, status, friendly name, and power consumption.
The recorder provides detailed information about its hard drive, including free space, status (mounted/unmounted), file system, encryption status, temperature, and overall health test results.
The device uses certificates for authenticating devices on the network, supporting both client/server and CA certificates. It supports various certificate formats (PEM, .CER, .PFX) and private key formats (PKCS#1, PKCS#12). Users can filter, add, and manage certificates, including secure keystore options (Secure element, Trusted Platform Module 2.0) and key types. IEEE 802.1x support is included for secure network admission control, allowing the device to authenticate with an authentication server using digital certificates (EAP-TLS). Custom-signed firmware certificates can be installed for test or custom firmware.
The Secure Shell (SSH) server can be enabled to allow secure remote login and execution of shell and network services.
The recorder's firmware can be upgraded to new versions, which may include improved functionality, bug fixes, and new features. Users can choose between standard upgrade, factory default upgrade (which resets settings and prevents rollback), or autorollback (which reverts to the previous version if the upgrade is not confirmed within a set time). Firmware rollback to a previously installed version is also possible.
The device can be restarted without affecting current settings. A "Restore" option returns most settings to factory default values, requiring reconfiguration of the device, apps, events, and presets. A "Factory default" option returns all settings to factory default values, requiring the IP address to be reset for accessibility.
A hard reset can be performed to return the recorder to factory default settings. This process resets all settings, including the IP address, but does not remove recordings. To perform a hard reset, the recorder must be switched off by long-pressing the power button, then the control button is pressed and held while the power button is pressed and released. The control button is released when the LED indicator flashes amber.
Users can save a system report from AXIS Companion, which is useful for technical support when troubleshooting issues.
The manual provides guidance on troubleshooting common issues, such as recordings not being available, inability to connect to cameras, "No contact" error notifications, and sites not appearing in the mobile app. It advises checking power, internet connection, network functionality, and firmware/software updates.
The buzzer indicates issues like exceeded PoE budget or severe overheating, and can be silenced with a short press of the power button.
The storage management section includes tools to check and repair the hard drive for errors. Users can format the storage device (erasing all recordings), encrypt or decrypt stored data, and change the password for disk encryption. The "Unmount" tool is available to safely disconnect the device from the system before physical removal. The "Write protect" feature can be enabled to prevent the storage device from being overwritten. The "Autoformat" tool automatically formats the disk using the ext4 file system.
If a password was set during configuration and the product was later added to a site, the AXIS Companion software changes the device passwords. To log in, users should use the username "root" and their site password.
All recordings can be erased from the hard drive by selecting the "Format" option in the System > Storage section of the web interface. This procedure does not alter the recorder's configuration or site settings.
General| Number of Channels | 8 |
|---|---|
| HDMI Output | Yes |
| Audio Input | Yes |
| Audio Output | Yes |
| USB Ports | 2 |
| Ethernet Ports | 1 |
| Operating Temperature | 0°C to 40°C |
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