Axis S3008 Mk II - Troubleshooting Common Issues; Status and LED Indicator Meanings; Buzzer Alerts and Recorder Shutdown; Common Technical Issues and Solutions

AXISS3008MkIIRecorder
Troubleshooting
Troubleshooting
ThestatusLEDgivesyouthefollowinginformation:
StatusLED
Indication
Green
Therecorderisonandthestatusisok.
Orange
Therecorderisstartingup,orthermwareisupgrading.WaituntiltheLED
turnsgreen.
RedThiscanmeanthatthePoEbudgetisexceeded.Ifyoujustconnecteda
devicetotherecorder,trytoremoveitagain.Formoreinformationabout
PoElimitations,see.
TheharddriveLEDgivesyouthefollowinginformation:
HarddriveLEDIndication
Green
TheLEDisashinggreenwhendataiswrittentotheharddrive.
Red
Arecordingdisruptionhasoccurred.GotoSystem>Storageformore
information.
Thebuzzersoundsforthisreason:
•ThePoEbudgetisexceeded.Ifyoujustconnectedadevicetotherecorder,tryremovingitagain.Formoreinformation
aboutPoElimitations,see
Note
Youcanstopthebuzzerwithashortpressofthepowerbutton.
Therecordershutsdown:
•Therecorderisseverelyoverheated.
Technicalissues,cluesandsolutions
Issue
Solution
Myrecordingsarenot
available.
GotoFixcommonissuesonpage16.
Icannotconnecttomy
cameras.
GotoFixcommonissuesonpage16.
Ireceiveerrornotication:
“Nocontact”.
GotoFixcommonissuesonpage16.
Mysitesdonotappearinmy
mobileapp.
Makesureyouhaveversion4oftheAXISCompanionmobileapp.
Fixcommonissues
Beforeyourestart,congureorresetyourdevices,werecommendthatyoutosaveasystemreport.
SeeSaveasystemreportonpage18.
1.Checkthatyourcamerasandrecorderhavepower.
16