Axis YP3040 - Troubleshooting; Common Issues and Solutions

YP3040Pan-TiltMotor
Troubleshooting
ProblemProbablecauseRemedy
Nopowerapplied
Checkthatpowersupplyis
connected
YP3040doesnotmove
Faultyconnectioninpower
supply
Checkthatpowersupply
cableisintactandconnected
correctly
FaultyRS485cableconnection
tonetworkcamera
CheckthatRS485cableis
intactandconnectedcorrectly
YP3040moveswhenpower
isapplied,butisotherwise
unresponsivetocommands
PTZfunctionalitynotenabled
innetworkcamera
CheckthatPTZfunctionality
isenabledinSetuptools,see
AccesstheProduct
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