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IMPORTANT: If the above troubleshooting guide did not help you solve your problem, please contact our customer service via:
Email - support@babysensemonitors.com
Toll Free Number – (833) 568-2229 (USA ONLY)
Telephone Number - (972) 3-9566604 (INTERNATIONAL)
Possible cause/solution
Problem
• In a quiet environment, surrounding the Parent Unit, decrease the volume on your Parent
Unit to level 3 and below.
• In a loud environment, surrounding the Parent Unit, increase the volume to the maximum
level.
Background noises
• Automatic Night vision mode may be on. Increase lighting around the camera to force
monitor out of night vision mode.
Picture is black and white
• Camera Lens is dirty. Follow the Maintenance procedure.
• Confirm that power adapters are properly connected.
• Reset the Parent unit by pressing the RESET button (17), located at the back of the Parent Unit,
under the stand.
Lines/marks across the screen
• The power adapter may not be properly connected.
• Switch to another wall outlet.
• Switch between the Baby Unit and Parent Unit power adapters.
The rechargeable battery will not charge,
or no charge light shows
7. Specifications
• HD S2Product Model
• 2.4GHz FHSSFrequency
• GFSKType of Modulation
• 4 MbpsData Rate
• 3.5 MHzChannel Bandwidth
• Up to 960 feet / 350 meters (open space – no obstructions)Transmission Range
• 5V, 1.0 AInput Voltage
• Input: 100-240VAC 50 / 60Hz, 200mA Max;
• Output: 5V, 1.0A;
Power Adapter
• 5.0” TFT LCD (1280*720 pixels)LCD Screen
• Model: YB905560
• 3.7V, 4000 mAh
Rechargeable battery
(pre-installed in Parent Unit)
• Approx. up to 20 hours (VOX on)
• Approx. up to 12 hours (Monitor on)
Operating time with battery fully charged (Parent Unit)
* It takes about 8 hours to fully charge the battery.
• 18dBm MTransmitting Power
• 1/4" Color CMOSImage sensor type
• 940nmIR LED Type
• Indoor use only; Temperature: 32-104°F / 0-40°C
• Humidity: 5% to 90% rh. (relative humidity)
Operation Environment
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