6) Troubleshooting
6.1 Photos Do Not Capture Subject of Interest
1. Check the PIR sensitivity setting. For warm weather, set the Sensor
Level to “High” and for cold weather use, set the sensor for “Low”.
2. Try to set your camera up in an area where no heat resources are in the
camera’s field of view.
3. In some cases, setting the camera near water will trigger the camera
unnecessarily.
4. Set the camera on stable objects, any slight movement will cause a PIR
trigger.
5. At night, the motion sensor may detect motion beyond the range
of the IR flash. Reduce detection distance by adjusting PIR
sensitivity setting.
6. Rising sun or sunset can also trigger the sensor, we recommend
repositioning.
7. If a person/animal moves quickly, it may move out of the camera’s
field of view before the photo is taken. Move camera further back
or reorient camera.
6.2 Night Vision Flash Range Doesn’t Meet Expectation
1. “Max Range” Night Mode setting offers better IR flash range at the
cost of reduced image quality.
2. Mount the camera in a dark environment without any obvious light
sources.
3. Certain surroundings (trees, walls, ground, etc.) within flash range will
result in better nighttime images; do not point the camera into a total
open field where there is nothing within IR flash range to reflect the
flash back to the camera lens.
Barn Owl Tech, Inc 20
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