What to do if the LED is ON and the door doesn't react on my BEA Security Sensors?
- MMargaret NunezAug 1, 2025
If the RED, GREEN, or BLUE LED on your BEA Security Sensor is on sporadically or permanently and the door isn't reacting as expected, here's what you can do: * First, try launching a new teach-in with the door closed. A bad teach-in can cause this issue. * Also, ensure that the flexible cable isn't causing unwanted detections. Unwanted detections due to environment or external conditions may be the reason for this issue. * Verify if the laser window is dirty. Clean it with compressed air, and if necessary, carefully wipe it with a damp, clean microfiber cloth. Note that the surface of the laser window is delicate. * If the environment is critical, switch DIP 2 to the off position.