37 EN
Problem Possible cause Fix
The red control lamp
is lit up constantly.
The device is defective.
Contact the customer service
department.
The yellow control
lamp (22) fl ashes.
The device is furred up. Descale the device.
The espresso runs
very slowly into the
cup.
The coffee outlet or the fi lter
is clogged.
Clean the portafi lter (12) and
the fi lter.
The device is furred up. Descale the device.
The espresso is too
weak.
There is not enough coffee
powder in the fi lter.
Pour the right quantity of
coffee powder into the
respective fi lter
.
The set espresso quantity is
too much for the quantity of
coffee powder in the fi lter.
Programme the perfect
amount of espresso to suit
your own taste in the device.
A large amount of
steam is produced in
the brewing process.
The device is furred up. Descale the device.
Cappuccino, latte macchiato or
milk froth has been selected,
but there is no milk in the milk
tank(9).
Wait until the programme has
run through. Allow the device
to cool down a little. Remove
the milk tank from the device
and fi ll it
.
Select the programme you
want again.
During use, an
unpleasant smell is
detected.
Is the device being used for
the fi rst time?
A smell often develops when
new devices are fi rst used.
The smell should disappear
once the device has been used
several times.
Has the device just been
descaled?
Rinse the device with clear
water.
03428_DE-EN-FR-ES-IT_A5_V4.indb 3703428_DE-EN-FR-ES-IT_A5_V4.indb 37 22.07.2019 10:13:2522.07.2019 10:13:25
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