41 EN
Problem Possible cause Fix
Despite a pumping
noise, no water
comes out of the
device.
There is no water in the water
tank.
Fill the water tank.
The water tank is inserted
incorrectly.
Take out the water tank and
insert it again. Make sure that it
fi ts correctly.
The espresso / coffee
runs very slowly into
the cup.
The espresso / coffee powder is
pressed too fi rmly.
Only press down the espres-
so / coffee powder lightly.
The espresso / coffee powder is
too fi nely ground.
Use espresso / coffee powder
with a coarser grinding fi neness.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
A large amount of
steam is produced in
the brewing process.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
During use, an
unpleasant smell is
detected.
The device is being used for the
fi rst time.
A smell often develops when
new devices are fi rst used. The
smell should disappear once the
device has been used several
times.
The device has previously been
descaled.
Rinse out the device with clear
water.
Warranty and Limitations of Liability
The warranty excludes any defects caused by improper use, calcifi cation, damage or repair
attempts. This also applies to normal wear and tear.
We do not accept any liability for damage or consequential damage resulting from:
• Failure to follow the operating instructions
• Non-designated use
• Improper or unsuitable handling
• Repairs which are not carried out properly
• Unauthorised modifi cations
• Use of outside parts or spare parts
• Use of unsuitable additional parts or accessories
03260_DE-EN-FR-ES-IT_Inlay_A5_V1.indb 4103260_DE-EN-FR-ES-IT_Inlay_A5_V1.indb 41 26.09.2018 10:26:4226.09.2018 10:26:42
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