FAQ
How do I adjust the resolution
The resolution always needs to be set at the source. Your video card/graphic driver and monitor together determine the available
resolutions. In Windows you can select the desired resolution under Windows® Control Panel by adjusting the 'Display properties‘. In Mac
the resolution can be adjusted under the Display Settings.
Is the LCD screen resistant to scratches
It is recommended that the panel surface not be subjected to excessive shocks and be protected from sharp or blunt objects. When
handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty
conditions.
Why does the monitor 'No signal' appear
Make sure the correct input is selected and confirmed. This can be done by using the 'INPUT' button on the remote, or by using the 'INPUT'
button on the side or back of the monitor. Confirm your selection by pressing 'ENTER/AUTO'
How should I clean the LCD surface
For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl
alcohol, ethanol, acetone, hexane, etc.
Why is my screen not displaying sharp text, and jagged characters?
Your monitor works best at its native resolution. Make sure the resolution transmitted by the source is similar to the native resolution of
the monitor.
Why is my touchscreen recognized as a mouse
Connect the video-cable before connecting the USB-cable to your PC. If the PC still recognizes the monitor as a mouse, the tablet or input
settings of your PC are not set correctly. In Windows these settings can be changed in the Control Panel under Tablet Settings. In Mac this
can be changed in the Input Settings.
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