10 Help and tips
Failure Possible cause Solution
The television does not
function
Isthepowercordconnectedto
the mains supply?
Check the power cord.
IsthemainpowerOn/Offbutton
on?
CheckiftheOn/Offbuttonison.
Poor picture quality
Istheantennacableattached? Check the antenna cable.
Ifyouareusingasatellite
antenna, is it well adjusted?
Have the antenna adjusted.
Aerial may be affected by two
connected external devices.
Try disconnecting one of the
devices.
Itmayneedfinetuning. Perform fine tuning.
Picture settings are not correct.
Adjust Brightness, Contrast and
Colour.
Shadow and reflection in the
picture.
Channel setting
Perform automatic, manual
channel setting or fine tuning.
Antenna
Check antenna cable and
system
Nopicture
Isthereanydamageonthe
antenna cable?
Check the antenna cable.
Are you sure you pressed the
correct button on your remote
control?
Press the PR+ or PR- button to
turn on the TV.
Nocolour.
Colour intensity level is at the
lowest setting.
Lighten the colour.
Broadcastsystemsetting(if
settingchoiceisavailable)
Select the broadcast system.
Problem in channel
broadcasting.
Test with another channel.
Noordefectiveteletext
Televisionchannel(noteletext)or
antenna system.
Test another channel for fine
tuning and shadowy pictures
Very weak signal Check the antenna system.
Nosound
Temporary sound mute may
be on
Try pressing the mute button
Isthesoundturneddown?
Turn on the volume with Vol +
button.
Remote control does not
work
Are the batteries correctly
placed?
Place the batteries correctly.
Are batteries exhausted?
Replace the batteries with new
ones.
Isthereanyobstaclebetween
the remote control and
television?
Ifyes,removeit.
Ifyourtelevisiondoesnotworkproperlyeventhoughyoutriedtheabovementioned
solutions,tryturningitonandoffagain.Ifyoucannotstartyourtelevisioneventhoughyou
have applied all noted methods, refer to the dealer or authorised service from where you
purchasedtheproduct.Neverattempttorepairafaultydeviceyourself.