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CONSUMER GUARANTEE
Your Bennett Read WHISPER has a 24 month product guarantee from Tevo
(Pty) Ltd. In the event of the unit malfunctioning, Tevo will replace or repair, at
Tevo’s option, any faulty component, free of charge from the date of
purchase by the original purchaser for 24 months. This guarantee does not
apply to routine maintenance components such as filters and brushes.
Damage or malfunction caused by negligence, abuse, unauthorized repair,
or use not in accordance with the User Guide is not covered. Tevo is not
liable for incidental or consequential damages of any nature associated with
the use of this product. Tevo’s liability will not exceed the purchase price of
this product.
Guarantee and Service enquiries can be made by contacting:
Tevo (Pty) Ltd
Monday to Friday from 8am - 5pm
Customer Service Help Line 0861 77 88 88
Gauteng 086 111 8386
Durban (031) 570 5900
Cape Town (021) 380 0038/9
www.tevo.co.za
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a Bennett Read product.
PROBLEM POSSIBLE CAUSES REMEDIES
Machine switches
off during
operation
(Thermal Cut-off
Switch)
1. Filters dirty or clogged, or the
Dust Bag is full
1. Clean or replace all
filters as explained in
this User Guide
2. Check and clean the
flex-hose and the
extension tube
2. Obstruction in the flex-hose or in
the extension tube
The machine will only switch on after it has cooled down sufficiently.
Permanent damage will be caused to your machine if you continue to use it
without addressing the root cause of the overheating as explained above
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