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BenQ MS500+ - User Manual

BenQ MS500+
56 pages
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Welcome
MX501/MX501-V/MS500+
Digital Projector
User Manual

Questions and Answers

  • C
    Calvin ThompsonJul 29, 2025
    How to fix BenQ Projector that does not turn on?
    • J
      jonathan76Jul 30, 2025
      If your BenQ Projector doesn't turn on, first ensure the power cord is securely plugged into both the projector's AC power jack and a working power outlet, checking that the outlet switch is on. Also, if the projector is cooling down, wait for the process to complete before attempting to power it on again.
  • K
    Kristina JamesAug 6, 2025
    Why does not BenQ MS500+ Projector remote control work?
    • M
      mleeAug 6, 2025
      If the remote control for your BenQ Projector isn't working, try the following: * Replace the battery with new ones. * Remove any obstacles between the remote control and the projector. * Ensure you are within 8 meters (26 feet) of the projector.
  • D
    Debra McdonaldAug 14, 2025
    What to do if my BenQ MS500+ has no picture?
    • K
      Karen BerryAug 14, 2025
      If you have no picture on your BenQ Projector, make sure the video source is turned on and correctly connected. Check the connection between the projector and the input signal device. Select the correct input signal using the SOURCE key on the projector or remote control. Finally, ensure the lens cover is open.
  • S
    Sean Joseph IVAug 21, 2025
    How to fix blurred image on BenQ MS500+ Projector?
    • J
      Jonathan HutchinsonAug 21, 2025
      If you're experiencing a blurred image with your BenQ Projector, try these steps: 1. Adjust the focus of the lens using the focus ring. 2. Adjust the projection angle, direction, and height of the projector to properly align it with the screen. 3. Ensure the lens cover is open.

Summary

Important Safety Instructions

Safety Guidelines and Precautions

Detailed safety guidelines for operating the projector to prevent hazards and ensure proper use.

Introduction and Features

Projector Features Overview

Overview of the projector's key capabilities and functionalities, including 3D, color management, and connectivity.

Projector Exterior and Controls

Exterior Views and Components

Identification of external parts and ports on the projector's front, rear, and lower sides.

Control Panel and Remote

Explanation of projector control panel buttons, indicators, and remote control functions.

Installation and Setup

Choosing an Installation Location

Guidance on selecting an appropriate location for projector placement based on installation type.

Connection Procedures

Procedures for connecting video and audio sources to the projector using various input terminals.

Operation Basics

Starting Up and Initial Setup

Step-by-step guide on powering on the projector and performing initial setup like language selection.

Image Adjustment

Projection Angle and Image Tuning

Adjusting projector angle, auto-image settings, and fine-tuning image size and clarity.

Keystone and Aspect Ratio Correction

Methods to fix image distortion and adjust image aspect ratios for optimal display.

Menu Navigation and Settings

Using the On-Screen Display (OSD) Menus

Guide to accessing and using the projector's On-Screen Display menus for various settings.

Menu System Descriptions

Detailed explanations of functions within each main menu category: DISPLAY, PICTURE, SOURCE, SYSTEM SETUP, INFORMATION.

Security Features

Security Cable Lock and Password Protection

Using a security cable to prevent theft and setting up password protection for projector access.

Advanced Operation

Input Signal Selection

How to choose the active video or audio input signal from connected devices.

Image Magnification and Optimization

Using zoom for details, wall color correction, picture modes, and user settings for image enhancement.

Specialized Operation Features

3D color management, presentation timer, remote paging, and image freezing/hiding operations.

System Management

Image Manipulation and Control Locking

Freezing, hiding images, and locking control keys for operational management.

Power and Sound Adjustments

Adjusting sound levels, muting, and proper projector shutdown procedures.

Altitude and Power Settings

Operating in high altitude and direct power off procedures.

Maintenance and Lamp Management

Projector Care and Cleaning

Guidelines for maintaining the projector's exterior, lens, and proper storage practices.

Lamp Information and Replacement

Tracking lamp hours, extending life, and step-by-step instructions for replacing the projector lamp.

Indicators and Troubleshooting

Indicator Light Status

Explanation of projector indicator lights (LAMP, TEMP, POWER) and their operational meanings.

Troubleshooting Common Issues

Solutions for common projector problems like no picture, blurred image, or remote control issues.

Specifications and Dimensions

Technical Specifications Overview

Technical details and parameters of the projector, including optical, electrical, and environmental requirements.

Dimensions and Mounting

Physical measurements of the projector and guidelines for ceiling mount installation.

Timing Charts and Warranty

Supported Input Timing Charts

Supported timing specifications for PC, Component, Video, and S-Video input signals.

Warranty and Legal Information

Information regarding product warranty, copyright, disclaimers, and patents.

BenQ MS500+ Specifications

General IconGeneral
Number of colors1.073 billion colors
Projection distance- m
Vertical scan range48 - 120 Hz
Horizontal scan range31 - 99 kHz
Projection technologyDLP
Contrast ratio (typical)4000:1
Screen size compatibility24 - 300 \
Projector native resolutionSVGA (800x600)
Keystone correction, vertical± 40 °
RS-232 ports1
Offset120 %
Throw ratio1.86 - 2.04:1
Focal length range21 - 23.1 mm
Aperture range (F-F)2.56 - 2.8
Lamp power220 W
Light source typeLamp
Service life of light source4500 h
Service life of light source (economic mode)6000 h
3DYes
Full HDNo
Supported video modes1080i, 1080p, 480i, 480p, 576i, 576p, 720p
Analog signal format systemNTSC, PAL, SECAM
Supported graphics resolutions1600 x 1200 (UXGA), 640 x 480 (VGA)
RMS rated power2 W
HDMI ports quantity0
Serial interface typeRS-232
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity3
HDCP-
Noise level31 dB
Preset modesCinema, Dynamic, Presentation, sRGB
On Screen Display (OSD) languagesARA, BUL, CHI (SIMPL), CHI (TR), CZE, DAN, DEU, DUT, ENG, ESP, FIN, FRE, GRE, HUN, ITA, JPN, KOR, NOR, POL, POR, RUM, RUS, SWE, THA, TUR
PlacementDesktop, Ceiling
Product typeStandard throw projector
Product colorBlack
Cable lock slot typeKensington
Power sourceAC
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)1 W
Power consumption (typical)290 W
Cables includedAC, VGA
Weight and Dimensions IconWeight and Dimensions
Depth232 mm
Width287 mm
Height100 mm
Weight2500 g

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