How to fix BenQ treVolo that will not turn on?
If your BenQ Speakers won't turn on, ensure you're using the BenQ AC power adapter that came with the speaker. Also, make sure the speaker is connected to a working AC (mains) outlet to restore the battery and charge it.
How to fix low sound quality with a Bluetooth device on BenQ treVolo Speakers?
To fix low sound quality with a Bluetooth device connected to your BenQ Speakers, try connecting your Bluetooth device to the speaker via AUX connection. If that is not an option, move your device closer to the speaker. Also, reduce the number of applications running on your device to free up resources for audio transmission. Try placing your device in open air, ensuring a clear line of sight to the speaker. If the issue persists, press the power button for 7 seconds to shut down the speaker, then turn it back on and pair it with your device.
What to do if BenQ treVolo will not turn on?
If your BenQ Speakers will not turn on, ensure you are using the BenQ AC power adapter that was shipped with the speaker and that the speaker is connected to a working AC (mains) outlet. This will restore the battery to operational mode and charge it.
What to do if my BenQ treVolo Speakers are connected but there's no sound?
If your BenQ Speakers show a connection but no music is playing, first, ensure your playing device is actually connected to the speaker. Check that the speaker isn't muted and the volume isn't turned down. Increase the volume on your device. If your device is too far, move it closer to the speaker. Also, move your device away from anything that might cause electromagnetic interference, and turn off other Bluetooth devices nearby. You can also try to press and hold the power button for 7 seconds to force the speaker to shut down. Turn on the speaker and pair with your device. Finally, remove any connected 3.5 mm audio cable.
What to do if there's no sound from my BenQ treVolo when using an AUX cable?
If you have no sound or low sound quality with an AUX device connected to your BenQ Speakers, first, ensure your device is on and playing. Check that the 3.5 mm plug of the stereo cable is fully inserted into both the speaker and the AUX device at both ends. Make sure the speaker isn't muted and its volume isn't turned all the way down. If there's no sound, increase the volume on your AUX device. If the sound quality is poor, decrease the volume on the AUX device. Try using a different AUX cable.
Why BenQ Speakers show a connection but no music sounds?
If your BenQ Speakers show a connection but no music is playing, ensure that your playback device is connected to the speaker and that the speaker isn't muted or set to the lowest volume. Increase the volume on your device and move it closer to the speaker, away from sources of electromagnetic interference. Turn off other nearby Bluetooth devices, or disable their Bluetooth. You can also try pressing the power button for 7 seconds to shut down the speaker, then turn it back on and pair it with your device. Also, remove the 3.5 mm audio cable if it is connected.
What to do if unable to pair BenQ treVolo with Bluetooth device?
If you're unable to pair your BenQ Speakers with your Bluetooth device, ensure the speaker is discoverable and Bluetooth is enabled on your device. Select “BenQ treVolo” in the Bluetooth device list and confirm the connection. Turn off other Bluetooth devices or disable their Bluetooth functionality. Also, ensure your device supports the A2DP profile. If problems persist, press the power button on the speaker for at least 7 seconds to force a shutdown. Then, turn the speaker back on and try pairing again.
What to do if unable to connect paired Bluetooth device to BenQ Speakers?
If you're unable to connect a paired Bluetooth device to your BenQ Speakers, ensure the speaker is discoverable and that Bluetooth is enabled on your device. If your device is too far from the speaker, move it closer. Try turning your device off and then on again before reconnecting to the speaker. You can also turn off other nearby Bluetooth devices or disable their Bluetooth functionality. Remove “BenQ treVolo” from the paired Bluetooth device list on your device and pair and connect again. As a last resort, press the power button for 7 seconds or more to force the speaker to shut down, then turn it on and pair with your device.
How to troubleshoot no sound or low sound quality with an AUX device on BenQ Speakers?
To troubleshoot no sound or low sound quality with an AUX device connected to your BenQ Speakers: * Ensure your device is turned on and playing. * Make sure the 3.5 mm plug of the stereo cable is fully inserted into both the speaker and the AUX device on both ends. * Check that the speaker is not muted and its volume isn't set too low. * Increase the volume level on your AUX device if there is no sound; if the sound quality is poor, try decreasing the volume level on the AUX device. * Try using a different AUX cable.
How to pair my BenQ treVolo Speakers with a Bluetooth device?
If your BenQ Speakers won't pair with your Bluetooth device, ensure the speaker is discoverable and that Bluetooth is enabled on your device. Select “BenQ treVolo” in your device's Bluetooth list and confirm the connection. Turn off nearby Bluetooth devices or disable their Bluetooth functionality. Verify your device supports the A2DP profile. As a last resort, press and hold the power button for 7 seconds to force a shutdown, then turn the speaker back on and try pairing again.
Identifies and explains the function of each button and connector on the BenQ treVolo speaker.
Guides users on how to charge the speaker's battery using the AC power adapter and outlet.
Explains the procedure to power the BenQ treVolo speaker on and off using the power button.
Provides step-by-step instructions for pairing the BenQ treVolo speaker with Bluetooth-enabled devices.
Details the process for pairing an additional Bluetooth device to the already paired speaker.
Guides users through the first-time setup process for the BenQ Audio mobile application.
Provides solutions for common issues such as the speaker not turning on or pairing problems.
General| Woofer | Yes |
|---|---|
| Woofer diameter | 63.5 mm |
| Number of drivers | - |
| Number of speakers | 1 |
| Audio output channels | 2.1 channels |
| Frequency range | 60 - 20000 Hz |
| RMS rated power | - W |
| Bluetooth version | 4.1 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Connectivity technology | Wired & Wireless |
| Product type | 2.1 portable speaker system |
| Product color | Black |
| Volume control | Digital |
| Recommended usage | Universal |
| Power source type | Battery |
| Battery life (max) | 12 h |
| Storage temperature (T-T) | -10 - 50 °C |
| Operating temperature (cooling) (T-T) | 0 - 40 °C |
Weight and Dimensions| Depth | 134.6 mm |
|---|---|
| Width | 174.6 mm |
| Height | 78.5 mm |
| Weight | 1200 g |
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