Warranty for defects
We offer a
for the signal systems produced by our company.
The guarantee covers all material and workmanship faults caused by faulty
manufacture during this period of time.
Please send systems and parts of systems for replacement to our factory,
postage/freight prepaid. We only replace parts showing faults in the material or
workmanship. There are no claims to rescission or abatement, unless we are not able
to rectify the damage.
No further claims can be fulfilled, in particular claims for damages as a consequence
of defects.
The necessary time and opportunity to proceed with guarantee repairs must be made
available following previous agreement. The guarantee becomes null and void if the
customer or third parties make changes or repairs without prior consent. The
guarantee does not cover any wear or damage caused by negligent or incorrect
handling.
If in exceptional cases at the customer's request warranty repairs are to be carried out
on site, i.e. at the road works where the system causing the complaint has been
installed, the service technician's travel expenses and journey times are not covered by
the warranty and shall be invoiced separately to the client.
The place of jurisdiction for all claims arising from the business relationship is
Bergisch Gladbach, Germany.
24 month guarantee
General transport instructions for mobile traffic signal systems
Please note!
Our construction site traffic signal systems must always be transported standing
upright on open vehicles with the lens hood pointing in the opposite direction.
To prevent any water damage, all signal head chambers and the controller housing
must always be closed properly and the controller housing should also be locked!
Failure to comply with these instructions automatically renders the warranty null and
void!
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