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Warranty Service
To obtain product warranty service, send the
defective product, at your expense, to the
manufacturer or the seller along with proof of
purchase (a receipt that shows the purchase
date,aproductregistrationcerticateofthe
Website, and other relevant information). Take
necessary measures to protect the product. In
order to get a refund or replacement, you must
include the whole package as it was
purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or
replacement service for the product when
product defects occur within the scope of the
product warranty during the warranty period.
Charged Service
Sena will provide charged repair or
replacement service for the product when the
product warranty period has been expired or
when the product damage is beyond the scope
of the product warranty. For further information
on charged service, you may contact the
service center of Sena.
Return for Full Refund
Should you not agree to the terms and
conditions explained above, you may return
the product for a full refund. To get a refund,
within 14 days from the purchase date you
must return the product to the seller in such a
condition as it was purchased.
Unless you return the product within 14 days
from the purchase date, you will have read and
agreed to all the terms and conditions
explained above, and Sena will not be liable
for any claim for damages related with the
product.