The battery is out of charge.
smartdot™ transmitter has
been deactivated or activation
was not successful.
What does it mean? What should I do?
If there is still no light, remove the smartdot™ transmitter from your pen
and contact your healthcare professional for further assistance.
Note: You can still perform your injections without using your transmitter.
Before you can you use your
smartdot™ transmitter again,
you will need to perform all the
following steps:
1. Charge your smartdot™
transmitter until the blue light
stops blinking.
2. Open your App, in the home
screen, press on the banner
that reads: “smartdot™ is not
ready”. Follow the on-screen,
step-by-step instructions to
reconnect the smartdot™
transmitter to the mobile
App using Bluetooth
®
and to
reactivate the transmitter.
3. Check that the transmitter
status banner in the App (home
page) reads “smartdot™ is
ready” before using your
smartdot
TM
transmitter.
See ‘Part 5: Preparing <E
Activating your smartdot™
transmitter’.
Part 9: Troubleshooting guide
If there is problem with your pen injector, please refer to the pen
instructions for use.
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