Bizerba SC II 500 User Manual (English)

Questions and Answers:

M
Michael RileyAug 28, 2025
What does 'Code structure not defined' mean on Bizerba SC II 500 Scales?
- C
  Christopher HooverAug 29, 2025
  If your Bizerba Scales display 'Code structure not defined', it means you are scanning an article with a code digit (e.g. 21....... ) that refers to a code structure number not defined in the 'Data maintenance' / 'Code structures' menu. Correct the code digit or define a code structure to correspond to the code digit in the 'Data maintenance' / 'Code structures' menu.
C
Christina FitzgeraldSep 4, 2025
What does 'Apply weight' mean on Bizerba SC II 500 Scales?
- B
  Brandon PhillipsSep 4, 2025
  If your Bizerba Scales display 'Apply weight' during sales, registration is only performed for a weight-dependent PLU after a load change.
L
Lindsey HudsonAug 28, 2025
What to do if Bizerba Scales say 'Please press key'?
- J
  John RamosAug 28, 2025
  If your Bizerba Scales display 'Please press key' when self-service mode is activated, press the button.
S
Scott WilliamsSep 12, 2025
What does 'End of paper! Automatic paper ejection and feed' mean on Bizerba SC II 500?
- C
  Carrie BrownSep 12, 2025
  If your Bizerba Scales display 'End of paper! Automatic paper ejection and feed' for receipt printers, and the ticket paper runs out during a printout, the paper is ejected automatically. Insert new paper, which is pulled in automatically, and printing is repeated.
C
Charles TownsendSep 4, 2025
What does 'Unit price too large' mean on Bizerba SC II 500 Scales?
- A
  Andrew WrightSep 5, 2025
  If your Bizerba Scales display 'Unit price too large' during sales, check the settings for sales limits in 'Configuration' / 'Device settings' / 'Sales limits'.
K
Kristin PaceSep 7, 2025
What does 'No ticket data existing' mean on Bizerba SC II 500 Scales?
- P
  Patrick JonesSep 7, 2025
  If your Bizerba Scales display 'No ticket data existing' during sales when entering the ticket no. with the 'Enter ticket no.' key, check that the entered ticket no. is correct and re-enter it.
J
Jennifer ColeSep 12, 2025
What does 'Customer no. is already used by Operator: XXX' mean on Bizerba SC II 500?
- J
  Janet BradleySep 12, 2025
  If your Bizerba Scales display 'Customer no. is already used by Operator: XXX' during sales during overlapping service with customer/operator link, the customer no. is occupied by another operator. Undo the customer/operator link.
R
Raven ClineAug 26, 2025
Why is the weight value display not at zero on Bizerba SC II 500?
- R
  Randall BatesAug 26, 2025
  If your Bizerba Scales display a weight value that is not at zero or appears modified, it could be due to a few reasons: the load plate may not be correctly positioned, there might be objects on the load plate, or there could be soiling on or beneath the load plate. To fix this: * Clean the load plate. * Position it correctly. * Remove any objects. Also, ensure the scale is leveled properly.
F
fhuffAug 26, 2025
What to do if Bizerba SC II 500 say 'Please log on cashier'?
- T
  Tina MorganAug 26, 2025
  If your Bizerba Scales show 'Please log on cashier', it means no cashier is logged in within the cash register mode. To resolve this, log on a cashier using the 'Operator log on/off' key. Also, verify the 'Cashier' setting is active for the operator in 'Data maintenance' / 'Operator data'.
D
Dustin GarciaAug 25, 2025
Why is my Bizerba Scales printer not printing?
- M
  marymercadoAug 26, 2025
  If your Bizerba Scales printer won't print, it might be because the print bar is open. Make sure to close the print bar correctly.

Bizerba SC II 500 Specifications

General

Brand	Bizerba
Model	SC II 500
Category	Scales
Language	English

Summary

About these instructions

Warnings

Classification of warnings by danger level (DANGER, WARNING, CAUTION, NOTICE).

About the device

Verification information

Details on verification requirements and metrology marks for EU and non-EU countries.

Operating conditions

Notes on temperature, humidity, installation surface, and personnel.

Power supply

Requirements for power supply installation and interference suppression.

Safety instructions

System-related sources of hazards

Identifies hazards related to power supply, voltage, and device openings.

Requirements for operating personnel

Specifies the need for trained personnel and understanding of safety instructions.

Installation

Leveling

Procedure for leveling the scale using foot screws and a spirit level.

Cable connections

Instructions for connecting cables, including safety precautions.

Device and operating controls

Key functions

Explanation of basic and extended keyboard functions and configuration.

Operation

Switching device on

Steps to turn on the scale and initial display behavior.

SC II 100 K/B

Details on SC II 100 K/B operation, especially differences from standard scales.

PLU call-up

Methods for calling up articles (PLU) via direct or indirect procedures.

Operating procedure after PLU call-up

Steps following a PLU call-up, including registration and unit price input.

Registering manual weight input (depending on country)

Manual entry of weight for 'Weighed' product types.

Cancellation

Procedures for canceling articles before total completion.

Tare balancing for unknown tare values

Weighing and taring non-article-related tare values.

Tare balancing with known tare

Methods for entering known tare values and rounding rules.

PLU with data of origin

Recording and printing traceability information for articles like meat.

Self-service mode

Operating mode for self-service sales, including label printing.

Cash register functions

Using the device as a cash register, including pay-in/pay-out.

Sale of articles with different price types

Overview of various price types like graduated price and N/C.

Obligatory input for piece price for piece-price articles

Ensuring piece count is entered for piece-price articles.

Sale with weight-fixed-price article

Handling articles with fixed weight and price, including various PLU types.

PLU type: "Manual-weighed"

Configuration and operation for 'Manual-weighed' PLU type.

PLU type: "By-count weighed"

Configuration and operation for 'By-count weighed' PLU type.

PLU type: "Manual fixed weight"

Configuration and operation for 'Manual fixed weight' PLU type.

PLU type:"By-count fixed weight"

Configuration and operation for 'By-count fixed weight' PLU type.

PLU type: "By count"

Handling piece articles with saved quantities and flexible pricing.

Mandatory input for By-count

Troubleshooting

Fault description

Table of common faults, their causes, and elimination steps.

Messages

List of text messages, causes, and remedies for scale errors.

Maintenance

Cleaning

Cleaning device

Safety and procedure for cleaning the main device unit.

Cleaning the printer

Instructions for cleaning the printer, including thermal strip and rollers.

Testing the weight display

Related product manuals

Bizerba SC II 500 User Manual

Table of Contents

Questions and Answers:

Bizerba SC II 500 Specifications

Summary

About these instructions

Warnings

About the device

Verification information

Operating conditions

Power supply

Safety instructions

System-related sources of hazards

Requirements for operating personnel

Installation

Leveling

Cable connections

Device and operating controls

Key functions

Operation

Switching device on

SC II 100 K/B

PLU call-up

Operating procedure after PLU call-up

Registering manual weight input (depending on country)

Cancellation

Tare balancing for unknown tare values

Tare balancing with known tare

PLU with data of origin

Self-service mode

Cash register functions

Sale of articles with different price types

Obligatory input for piece price for piece-price articles

Sale with weight-fixed-price article

PLU type: "Manual-weighed"

PLU type: "By-count weighed"

PLU type: "Manual fixed weight"

PLU type:"By-count fixed weight"

PLU type: "By count"

Mandatory input for By-count

Troubleshooting

Fault description

Messages

Maintenance

Cleaning

Cleaning device

Cleaning the printer

Testing the weight display

Related product manuals