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SERVSWITCH DUO™
Problem:
Your keyboard does not function or functions only intermittently. The Num Lock
LED does not always light when the Num Lock key is pressed.
Possible Solution:
Some older keyboards were designed for use with specific computers and are not
truly PC/AT or PS/2 compatible. These are not common, but if you’re having
problems like this and you’re using an old keyboard, try a newer keyboard.
Problem:
Just using your mouse normally causes the CPU channel to change unexpectedly.
Possible Solutions:
Some cheaper mice are not fully compatible with the ServSwitch Duo and can lose
data, which—if mouse switching is enabled (see Section 4.2.5)—sometimes causes
the Switch to interpret a data stream as a channel-change request. Try using a
Microsoft, Logitech, IBM, Compaq
®
, or Hewlett-Packard
®
mouse instead.
Make sure that you are using a Microsoft compatible mouse driver on your PC.
Some drivers by other manufacturers can cause the mouse to use proprietary
mouse-data formats that the Switch doesn’t support. If you have unplugged and
reconnected a mouse to the ServSwitch Duo, make sure that you reset it (see
Section 5.10) or—especially if the mouse is an IntelliMouse—use the mouse-
restoration function (see Section 5.11).
Problem:
The cursor/pointer jumps around the screen after you disconnect the mouse cable
or power down the ServSwitch Duo.
Possible Solution:
If you have disconnected and reconnected a CPU mouse cable or you have
powered down the ServSwitch Duo, and you’re using a PS/2 mouse or
IntelliMouse, the mouse might have gotten out of sync with the PC. Try the mouse-
reset function (see Section 5.10), the mouse-restoration function (see
Section 5.11) or reboot the CPU.
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