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Black Box ServSwitch SW721A-R5 User Manual

Black Box ServSwitch SW721A-R5
92 pages
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BL A C K B O X
®
Use one keyboard, monitor and mouse to access
a number of IBM
®
PC compatible computers, so
you can significantly reduce your equipment
overhead and end keyboard and monitor clutter.
ServSwitch
KVM Switch
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
Customer
Support
Information
March 2009
codes codes
codes codes
codes codes
BL A C K B O X
®
SW721A-R5 SW725A-R5
SW722A-R5 KV3104MA-R5
SW723A-R5 KV3104MN-R5
SW724A-R5 KV3108SA-R5
and monitor clutter.

Table of Contents

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Black Box ServSwitch SW721A-R5 Specifications

General IconGeneral
Product TypeKVM switch
Number of Ports2
USB SupportYes
Audio SupportYes
PC SelectionHotkeys, push button
Port TypeUSB, Audio
Switching MethodHotkeys, push button

Summary

Black Box ServSwitch™ KVM Switch

Customer Support Information

Contact details for ordering and technical assistance for the ServSwitch.

Welcome to the Black Box ServSwitch™ Family

Introduction to the Manual

Overview of the manual's content covering installation, operation, and troubleshooting.

Trademarks Used in this Manual

FCC/IC Statements

Mexican Official Standards (NOM) Electrical Safety Statement

Safety Instructions

Mandatory safety precautions for operating the electrical equipment.

ServSwitch™ Product Specifications

ServSwitch™ Overview and Introduction

ServSwitch™ Package Contents

Details on the items included in the ServSwitch package.

Key ServSwitch™ Operating Features

Highlights of the main features and functionalities of the ServSwitch.

ServSwitch™ Front Panel Controls and Indicators

ServSwitch™ Rear Panel Connections

ServSwitch™ Cable Requirements

ServSwitch™ Equipment Requirements

Specifies the necessary equipment for using the ServSwitch system effectively.

3. Installation

3.1 Quick Setup Guide

A brief guide to get the ServSwitch system connected and operational quickly.

3.2 Installation Procedure

Detailed steps for setting up a single ServSwitch unit.

ServSwitch™ CPU Connection Procedure

ServSwitch™ Connecting Submasters (Optional)

ServSwitch™ System Power-Up Sequence

ServSwitch™ Windows NT Keyboard Settings

ServSwitch™ Keyboard Switching Operations

Instructions on how to switch between connected computers using keyboard commands.

ServSwitch™ Cascading System Setup

ServSwitch™ Expansion Cable Requirements

Details on the specific cables needed for expanding the ServSwitch system.

ServSwitch™ Cascade Installation Steps

Steps involved in setting up a cascaded ServSwitch system.

4. Operation: Hardware & Keyboard Commands

ServSwitch™ Equipment Usage Guidelines

General guidelines for proper use of the ServSwitch with connected equipment.

ServSwitch™ CPU Compatibility

Information on compatible CPU types and requirements for the ServSwitch.

ServSwitch™ Mouse and Keyboard Support

Details on supported mouse and keyboard types and configurations.

ServSwitch™ Monitor Compatibility

Guidelines for compatible monitors and video signal requirements.

ServSwitch™ Keyboard Command Summary

ServSwitch™ Detailed Command Operations

Comprehensive explanation of each keyboard command for ServSwitch operation.

ServSwitch™ Scan Mode Operation

ServSwitch™ Keep Setting Command

Command to save current settings to nonvolatile memory.

ServSwitch™ Set Screen-Saver Interval

Command to configure the screen saver inactivity time.

ServSwitch™ Reset Command

ServSwitch™ Send Null Byte for PS/2 Mouse

Command to resynchronize PS/2 mice with the CPU.

ServSwitch™ Identify ROM Command

ServSwitch™ Display Label Command

Command to display the computer label on the screen.

ServSwitch™ Activate On-Screen Menus

Command to bring up the ServSwitch configuration menus.

ServSwitch™ Activate Computer Select Window

Command to display the computer selection window.

ServSwitch™ Log Out Command

ServSwitch™ RS-232 Port Usage

Information on connecting and using the RS-232 port for control and upgrades.

ServSwitch™ Connect Equipment to RS-232 Port

Steps for connecting a computer or terminal to the ServSwitch RS-232 port.

ServSwitch™ Remote Port Switching

ServSwitch™ Firmware Upgrade Guide

Instructions for upgrading the ServSwitch firmware using available methods.

ServSwitch™ Firmware Upgrade via Terminal Software

Steps to upgrade firmware using terminal emulation software.

ServSwitch™ Firmware Upgrade via DOS COPY

ServSwitch™ Audio, Serial, and Cable Information

ServSwitch™ Audio Connectivity Setup

Guide to connecting audio devices for the ServSwitch.

ServSwitch™ Serial Connectivity Setup

Guide to connecting serial devices like touchscreens and graphic tablets.

ServSwitch™ On-Screen Display Operation

ServSwitch™ On-Screen Display Overview

Introduction to using the ServSwitch's on-screen display interface.

ServSwitch™ Main Menu Access

How to access the main configuration menu via keyboard commands.

ServSwitch™ Navigating the Configuration Pages

ServSwitch™ Saving On-Screen Configuration Changes

Procedure for saving changes made in the ServSwitch configuration menus.

ServSwitch™ Configure System Page

ServSwitch™ Configure System Keyboard Settings

Setting the keyboard type for system configuration.

ServSwitch™ Configure System Mouse Settings

Setting the mouse type for system configuration.

ServSwitch™ Configure System Max Computers

Configuring the maximum number of computers the ServSwitch can manage.

ServSwitch™ Configure System Expansion Units

Setting the number of submaster units connected to the system.

ServSwitch™ Configure System Expansion Width

Setting the number of CPU ports on each submaster.

ServSwitch™ Configure System Scan Time

Configuring the delay time between scans in automatic mode.

ServSwitch™ Configure System Scan Mode

Enabling or disabling the automatic scanning feature.

ServSwitch™ Configure System Power-On Scan

Setting whether scanning begins automatically on power-up.

ServSwitch™ Configure System Typematic Rate

Adjusting the keyboard's key repeat rate.

ServSwitch™ Configure System Typematic Delay

Adjusting the delay before keyboard keys start repeating.

ServSwitch™ Configure Computers Page

ServSwitch™ Configure Computers: Name Each CPU

Assigning custom names to connected computers for easy identification.

ServSwitch™ Configure Computers: Set Keyboard Mode

Specifying the keyboard mode (PC1, PC2, PC3) for each connected CPU.

ServSwitch™ Configure Computers: Set Mouse Type

Specifying the mouse type (PS/2, Serial) for each connected CPU.

ServSwitch™ Configure Overlay Page

ServSwitch™ Overlay: Miscellaneous Settings

General overlay settings including color scheme, resolution, and screen saver.

ServSwitch™ Overlay: Color Scheme Options

Selecting from predefined color schemes for the ServSwitch interface.

ServSwitch™ Overlay: Resolution and Refresh Rate

Setting the resolution and refresh rate for ServSwitch generated video.

ServSwitch™ Overlay: Screen Saver Settings

Configuring the built-in screen saver patterns and behavior.

ServSwitch™ Overlay: Screen Saver Time Settings

Setting the inactivity time before the screen saver activates.

ServSwitch™ Overlay: Computer Select Window

Customizing the appearance and position of the computer selection window.

ServSwitch™ Overlay: Computer Label Settings

Customizing the appearance and position of the computer label.

ServSwitch™ Configure Security Page

Setting security options to protect access and configuration.

ServSwitch™ Configure Security: Set Configuration Password

Setting a password to protect the ServSwitch configuration menu.

ServSwitch™ Configure Security: Set Access Password

Setting a password to protect access to connected computers.

ServSwitch™ Configure Security: Access Timeout Setting

Configuring the time of inactivity before automatic user logout.

ServSwitch™ Configure Security: Setting Passwords

Procedure for setting or removing configuration and access passwords.

ServSwitch™ Using the Computer Select Window

ServSwitch™ Troubleshooting Guide

ServSwitch™ Factory Default Reset Procedure

Steps to restore the ServSwitch to its original factory default settings.

ServSwitch™ Common Problem Solutions

Guidance on diagnosing and resolving common issues with the ServSwitch.

ServSwitch™ Troubleshooting: CPU Not Booting

Steps to diagnose why a connected CPU may not be booting correctly.

ServSwitch™ Troubleshooting: Keyboard Switching Issues

Resolving problems related to switching ports using the keyboard.

ServSwitch™ Troubleshooting: Incorrect Typed Characters

Diagnosing and fixing issues with incorrect or missing typed characters.

ServSwitch™ Troubleshooting: Port Switching/Scanning Errors

Solutions for errors when switching or scanning to specific ports.

ServSwitch™ Troubleshooting: Scanning Empty Ports

Resolving issues where the ServSwitch scans or switches to unoccupied ports.

ServSwitch™ Troubleshooting: Mouse Driver Load Failure

Steps to resolve problems with the mouse driver not loading correctly.

ServSwitch™ Troubleshooting: Mouse Function Access Issues

Diagnosing problems with accessing mouse functions.

ServSwitch™ Troubleshooting: PS/2 Mouse Sync Issues

Resolving synchronization problems with PS/2 mice.

ServSwitch™ Troubleshooting: Mouse Pointer Not Moving

Troubleshooting steps when the mouse pointer or cursor is not moving.

ServSwitch™ Troubleshooting: Fuzzy Display Quality

Diagnosing and fixing issues related to fuzzy or unclear display quality.

ServSwitch™ Troubleshooting: Video Sync/Color Issues

Resolving problems with video synchronization or incorrect colors.

ServSwitch™ Troubleshooting: High Resolution Mode Access

Resolving issues accessing high resolution video modes.

ServSwitch™ Troubleshooting: On-Screen Display Sync

Troubleshooting synchronization problems with the on-screen display.

ServSwitch™ Compatibility: Docking Stations

Information on ServSwitch compatibility with computer docking stations.

ServSwitch™ Compatibility: Dongle-Protected Software

Information on ServSwitch compatibility with dongle-protected software.

ServSwitch™ Compatibility: IBM ThinkPad

Information on ServSwitch compatibility specifically with IBM ThinkPad computers.

ServSwitch™ Lost Password Recovery

Procedure to follow if access or configuration passwords are lost.

ServSwitch™ Contacting Black Box Support

Guidelines for contacting Black Box technical support for assistance.

ServSwitch™ Shipping and Packaging Guidelines

Instructions for safely transporting or shipping the ServSwitch.

ServSwitch™ NVRAM Factory Defaults Appendix

ServSwitch™ NVRAM Keyboard-Command Defaults

Default values for keyboard-command settings stored in NVRAM.

ServSwitch™ NVRAM On-Screen Defaults

Default values for on-screen display settings stored in NVRAM.

ServSwitch™ Cable Product Codes Appendix

ServSwitch™ RS-232 Port Pinout Appendix

ServSwitch™ LK461 Keyboard Appendix

ServSwitch™ Rackmounting Appendix

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