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Black Box ServSwitch SW721A-R5 - User Manual

Black Box ServSwitch SW721A-R5
92 pages
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BL A C K B O X
®
Use one keyboard, monitor and mouse to access
a number of IBM
®
PC compatible computers, so
you can significantly reduce your equipment
overhead and end keyboard and monitor clutter.
ServSwitch
KVM Switch
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
Customer
Support
Information
March 2009
codes codes
codes codes
codes codes
BL A C K B O X
®
SW721A-R5 SW725A-R5
SW722A-R5 KV3104MA-R5
SW723A-R5 KV3104MN-R5
SW724A-R5 KV3108SA-R5
and monitor clutter.

Table of Contents

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Black Box ServSwitch SW721A-R5 Specifications

General IconGeneral
Product TypeKVM switch
Number of Ports2
USB SupportYes
Audio SupportYes
PC SelectionHotkeys, push button
Port TypeUSB, Audio
Switching MethodHotkeys, push button

Summary

Black Box ServSwitch KVM Switch

Customer Support Information

Contact details for ordering and technical assistance for the ServSwitch.

Welcome to the Black Box ServSwitch Family

Introduction to the Manual

Overview of the manual's content covering installation, operation, and troubleshooting.

Trademarks Used in this Manual

FCC;IC Statements

Mexican Official Standards (NOM) Electrical Safety Statement

Safety Instructions

Mandatory safety precautions for operating the electrical equipment.

ServSwitch Product Specifications

ServSwitch Overview and Introduction

ServSwitch Package Contents

Details on the items included in the ServSwitch package.

Key ServSwitch Operating Features

Highlights of the main features and functionalities of the ServSwitch.

ServSwitch Front Panel Controls and Indicators

ServSwitch Rear Panel Connections

ServSwitch Cable Requirements

ServSwitch Equipment Requirements

Specifies the necessary equipment for using the ServSwitch system effectively.

3. Installation

3.1 Quick Setup Guide

A brief guide to get the ServSwitch system connected and operational quickly.

3.2 Installation Procedure

Detailed steps for setting up a single ServSwitch unit.

ServSwitch CPU Connection Procedure

ServSwitch Connecting Submasters (Optional)

ServSwitch System Power-Up Sequence

ServSwitch Windows NT Keyboard Settings

ServSwitch Keyboard Switching Operations

Instructions on how to switch between connected computers using keyboard commands.

ServSwitch Cascading System Setup

ServSwitch Expansion Cable Requirements

Details on the specific cables needed for expanding the ServSwitch system.

ServSwitch Cascade Installation Steps

Steps involved in setting up a cascaded ServSwitch system.

4. Operation: Hardware & Keyboard Commands

ServSwitch Equipment Usage Guidelines

General guidelines for proper use of the ServSwitch with connected equipment.

ServSwitch CPU Compatibility

Information on compatible CPU types and requirements for the ServSwitch.

ServSwitch Mouse and Keyboard Support

Details on supported mouse and keyboard types and configurations.

ServSwitch Monitor Compatibility

Guidelines for compatible monitors and video signal requirements.

ServSwitch Keyboard Command Summary

ServSwitch Detailed Command Operations

Comprehensive explanation of each keyboard command for ServSwitch operation.

ServSwitch Scan Mode Operation

ServSwitch Keep Setting Command

Command to save current settings to nonvolatile memory.

ServSwitch Set Screen-Saver Interval

Command to configure the screen saver inactivity time.

ServSwitch Reset Command

ServSwitch Send Null Byte for PS;2 Mouse

Command to resynchronize PS/2 mice with the CPU.

ServSwitch Identify ROM Command

ServSwitch Display Label Command

Command to display the computer label on the screen.

ServSwitch Activate On-Screen Menus

Command to bring up the ServSwitch configuration menus.

ServSwitch Activate Computer Select Window

Command to display the computer selection window.

ServSwitch Log Out Command

ServSwitch RS-232 Port Usage

Information on connecting and using the RS-232 port for control and upgrades.

ServSwitch Connect Equipment to RS-232 Port

Steps for connecting a computer or terminal to the ServSwitch RS-232 port.

ServSwitch Remote Port Switching

ServSwitch Firmware Upgrade Guide

Instructions for upgrading the ServSwitch firmware using available methods.

ServSwitch Firmware Upgrade via Terminal Software

Steps to upgrade firmware using terminal emulation software.

ServSwitch Firmware Upgrade via DOS COPY

ServSwitch Audio, Serial, and Cable Information

ServSwitch Audio Connectivity Setup

Guide to connecting audio devices for the ServSwitch.

ServSwitch Serial Connectivity Setup

Guide to connecting serial devices like touchscreens and graphic tablets.

ServSwitch On-Screen Display Operation

ServSwitch On-Screen Display Overview

Introduction to using the ServSwitch's on-screen display interface.

ServSwitch Main Menu Access

How to access the main configuration menu via keyboard commands.

ServSwitch Navigating the Configuration Pages

ServSwitch Saving On-Screen Configuration Changes

Procedure for saving changes made in the ServSwitch configuration menus.

ServSwitch Configure System Page

ServSwitch Configure System Keyboard Settings

Setting the keyboard type for system configuration.

ServSwitch Configure System Mouse Settings

Setting the mouse type for system configuration.

ServSwitch Configure System Max Computers

Configuring the maximum number of computers the ServSwitch can manage.

ServSwitch Configure System Expansion Units

Setting the number of submaster units connected to the system.

ServSwitch Configure System Expansion Width

Setting the number of CPU ports on each submaster.

ServSwitch Configure System Scan Time

Configuring the delay time between scans in automatic mode.

ServSwitch Configure System Scan Mode

Enabling or disabling the automatic scanning feature.

ServSwitch Configure System Power-On Scan

Setting whether scanning begins automatically on power-up.

ServSwitch Configure System Typematic Rate

Adjusting the keyboard's key repeat rate.

ServSwitch Configure System Typematic Delay

Adjusting the delay before keyboard keys start repeating.

ServSwitch Configure Computers Page

ServSwitch Configure Computers: Name Each CPU

Assigning custom names to connected computers for easy identification.

ServSwitch Configure Computers: Set Keyboard Mode

Specifying the keyboard mode (PC1, PC2, PC3) for each connected CPU.

ServSwitch Configure Computers: Set Mouse Type

Specifying the mouse type (PS/2, Serial) for each connected CPU.

ServSwitch Configure Overlay Page

ServSwitch Overlay: Miscellaneous Settings

General overlay settings including color scheme, resolution, and screen saver.

ServSwitch Overlay: Color Scheme Options

Selecting from predefined color schemes for the ServSwitch interface.

ServSwitch Overlay: Resolution and Refresh Rate

Setting the resolution and refresh rate for ServSwitch generated video.

ServSwitch Overlay: Screen Saver Settings

Configuring the built-in screen saver patterns and behavior.

ServSwitch Overlay: Screen Saver Time Settings

Setting the inactivity time before the screen saver activates.

ServSwitch Overlay: Computer Select Window

Customizing the appearance and position of the computer selection window.

ServSwitch Overlay: Computer Label Settings

Customizing the appearance and position of the computer label.

ServSwitch Configure Security Page

Setting security options to protect access and configuration.

ServSwitch Configure Security: Set Configuration Password

Setting a password to protect the ServSwitch configuration menu.

ServSwitch Configure Security: Set Access Password

Setting a password to protect access to connected computers.

ServSwitch Configure Security: Access Timeout Setting

Configuring the time of inactivity before automatic user logout.

ServSwitch Configure Security: Setting Passwords

Procedure for setting or removing configuration and access passwords.

ServSwitch Using the Computer Select Window

ServSwitch Troubleshooting Guide

ServSwitch Factory Default Reset Procedure

Steps to restore the ServSwitch to its original factory default settings.

ServSwitch Common Problem Solutions

Guidance on diagnosing and resolving common issues with the ServSwitch.

ServSwitch Troubleshooting: CPU Not Booting

Steps to diagnose why a connected CPU may not be booting correctly.

ServSwitch Troubleshooting: Keyboard Switching Issues

Resolving problems related to switching ports using the keyboard.

ServSwitch Troubleshooting: Incorrect Typed Characters

Diagnosing and fixing issues with incorrect or missing typed characters.

ServSwitch Troubleshooting: Port Switching;Scanning Errors

Solutions for errors when switching or scanning to specific ports.

ServSwitch Troubleshooting: Scanning Empty Ports

Resolving issues where the ServSwitch scans or switches to unoccupied ports.

ServSwitch Troubleshooting: Mouse Driver Load Failure

Steps to resolve problems with the mouse driver not loading correctly.

ServSwitch Troubleshooting: Mouse Function Access Issues

Diagnosing problems with accessing mouse functions.

ServSwitch Troubleshooting: PS;2 Mouse Sync Issues

Resolving synchronization problems with PS/2 mice.

ServSwitch Troubleshooting: Mouse Pointer Not Moving

Troubleshooting steps when the mouse pointer or cursor is not moving.

ServSwitch Troubleshooting: Fuzzy Display Quality

Diagnosing and fixing issues related to fuzzy or unclear display quality.

ServSwitch Troubleshooting: Video Sync;Color Issues

Resolving problems with video synchronization or incorrect colors.

ServSwitch Troubleshooting: High Resolution Mode Access

Resolving issues accessing high resolution video modes.

ServSwitch Troubleshooting: On-Screen Display Sync

Troubleshooting synchronization problems with the on-screen display.

ServSwitch Compatibility: Docking Stations

Information on ServSwitch compatibility with computer docking stations.

ServSwitch Compatibility: Dongle-Protected Software

Information on ServSwitch compatibility with dongle-protected software.

ServSwitch Compatibility: IBM ThinkPad

Information on ServSwitch compatibility specifically with IBM ThinkPad computers.

ServSwitch Lost Password Recovery

Procedure to follow if access or configuration passwords are lost.

ServSwitch Contacting Black Box Support

Guidelines for contacting Black Box technical support for assistance.

ServSwitch Shipping and Packaging Guidelines

Instructions for safely transporting or shipping the ServSwitch.

ServSwitch NVRAM Factory Defaults Appendix

ServSwitch NVRAM Keyboard-Command Defaults

Default values for keyboard-command settings stored in NVRAM.

ServSwitch NVRAM On-Screen Defaults

Default values for on-screen display settings stored in NVRAM.

ServSwitch Cable Product Codes Appendix

ServSwitch RS-232 Port Pinout Appendix

ServSwitch LK461 Keyboard Appendix

ServSwitch Rackmounting Appendix

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