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CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes
Table 5-2. Reasons for disconnection.
Reason Description Possible Remedies
Cycle power to all involved
Switches.
Internal error occurred
during disconnection.
Unknown
reason
Cycle power to all involved
Switches.
Internal error occurred
during disconnection.
Unknown
computer
Wait for the other user to finish
what they’re doing or select the
computer in private mode.
Another user station
attached to the same
KVM-port number as yours
is using your video path,
forcing the Switch to
disconnect in order to
avoid carrying multiple
video signals on the same
path.
Video path
cancel
Use a keyboard command to
reselect the computer.
Keyboard and mouse have
not been used for the
duration of the logout
timeout.
Timed out
Wait for the private user to
disconnect and retry the
connection request.
A private-mode user has
connected to the computer
you had selected.
Private mode
cancel
Cycle power to the Switch that
the computer to which you were
connected is attached to.
Communications error
during disconnection.
No response
(This is normal.)
Response to a logout
([Ctrl][L]) or disconnect
([Ctrl][Q]) command.
User request
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