95
CHAPTER 8: Troubleshooting
You can’t access all the functions of your mouse.
A. What type of mouse is it? If it’s any other IBM PC type than those listed as being
supported in item A under the section on the previous page headed “An IBM
compatible computer’s mouse driver doesn’t load,” chances are that the Matrix
ServSwitch doesn’t support it.
B. If your mouse is a Microsoft BallPoint, you need the latest version of the
Microsoft mouse driver.
C. If your mouse is a Logitech mouse, the Switch supports the two-button models
but not the three-button models.
Your PS/2 mouse gets out of sync.
Issue the Reset command (see Section 6.11). You need the latest version of the
Microsoft mouse driver to stop this from happening.
Your mouse doesn’t move the pointer/cursor.
A. What type of mouse is it? If it’s any other IBM PC type than those listed as being
supported in item A under the section on the previous page headed “An IBM
compatible computer’s mouse driver doesn’t load,” chances are that the Matrix
ServSwitch doesn’t support it.
B. The mouse might not be configured properly.
C. The Switch might have been turned off, or the mouse might not have been
attached to it, when the computer booted or when the application began trying to
use the mouse. Exit and restart the application or issue the Reset command (see
Section 6.11).
To Next Page
Loading...
Need help?
General
