o 36E - Motor hall sensor error. Contact your dealer.
o 33E - Inner protection of controller error.
Check whether the plug between the motor and the controller is loose or damaged, and whether any connector pins are bent. Contact your dealer.
o 37E - Brake error:
Check the connection of the brake handle switch plug and whether any connector pins are bent. Contact your dealer.
6. Battery
BEFORE CHARGING THE BATTERY, FULLY READ AND UNDERSTAND SECTIONS 6.1, 6.2, 6.3 AND 6.4 OF THIS MANUAL. IF YOU HAVE ANY QUESTIONS, CONTACT YOUR DEALER.
6.1 Charging the Battery
To charge the battery, use the key to unlock the battery from the frame and pull it out. Charge the battery and, after charging, reinsert the battery into the frame and lock it in
place securely.
WARNING: Always check the battery is securely locked in place before moving/riding the bike.
6.2 Battery and Charger Maintenance
Only ever use the charger supplied with the bike. Use of any other charger risks battery explosion and fire.
Whenever possible, only charge the battery from an outlet with a surge protector installed or plugged in.
Charge the bike for at least 12 hours before you ride it for the first time and the following two times you charge.
If the bike is not to be used for an extended period, the battery should be kept at around 50% state of charge and should be placed in a dry well-ventilated area.
The battery must be recharged for 2-3 hours at least every two months when in storage to avoid it shutting down completely.
If the battery is not in use for around 1 month, it will enter sleep mode and will need to be activated by charging for a few seconds before using.
Batteries like to be charged frequently, the ideal range is to keep your battery between 20-80% charged.
The bike and charger should be kept in a clean, dry and well-ventilated area. Avoid contact with corrosive substances and keep away from excessive heat and open flames.
Try and keep your battery at room temperature and avoid exposing it to extreme temperatures as this can shorten its life.
Avoid leaving your battery/bike in direct sunlight where possible.
The charger must always be disconnected from the bike when not charging.
6.3 Battery Precautions
Never short circuit and discharge the battery.
Keep the bike/battery away from fire and excessive heat. Never put the bike or its battery into a fire.
To avoid damage to the battery, never subject the bike to intense physical shock, severe vibration or impact.
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