Protect the bike from water and moisture. Protect the discharge and charge terminals of the battery from rain or water logging.
Keep the battery away from children.
Never disassemble the bike or its battery.
If the battery shows any signs of damage, DO NOT charge it or use it in the bike and return it to your dealer asap for assessment.
If you have any questions about the bike’s battery or its usage, contact your dealer.
WARNING: Never attempt to open the battery casing under any circumstances. Contact your dealer.
6.4 Charger Precautions
Make sure the charger is at least 1m away from computers, TVs, fridges, washing machines and other electric appliances while charging.
WARNING: Only ever use the charger supplied with the bike. Use of any other charger risks battery explosion and fire.
Connect the charger to the battery and wall socket before switching on the power to charge.
Once charging is complete disconnect the plug from the wall first, and then disconnect the charger from the battery.
Charge out of the reach of children.
Never disassemble or refit the charger.
Never put anything on the charger while charging and ensure it is in a well ventilated area when charging.
Do not disconnect the battery output while charging.
Do not switch on the bike while charging.
WARNING: Never leave your battery on charge unattended.
7. Common Fault Checking and Solutions
If the bike is without power and the display cannot be turned on, and you believe the battery to be charged, remove the battery from the bike and then reinstall it on the
bike, making sure that it is properly attached and installed. If you still cannot get the bike to turn on, contact your dealer for professional service.
7.1 Bike Without Motor Assistance
If the display lights up, but the motor doesn’t work if you turn the crank or use walk mode:
o Check whether the controller and the connecting cable are loose or damaged, or whether the plug is inserted correctly and that the pins are not bent/broken.
o Check whether the motor connection is loose or damaged, or whether the plug is inserted correctly and that the pins are not bent/broken.
o If no fault is found, take the bike to your dealer to check if the controller and/or motor are faulty.
7.2 Display Does Not Turn On
Use a Multimeter to check the battery discharge voltage (the battery voltage should generally read more than 31.5 volts – if below this, take to your dealer).
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