Troubleshooting: Screen display
My display changed
Depending on your theme, display options such as icons, fonts, and your home screen background might change when you
switch themes.
No application opens when I press a Convenience key
Try the following:
• If you haven't done so, assign an application to the key.
• Verify that you didn't delete the application that you assigned to the key.
Related information
Assign an application to a convenience key, 228
The screen turns off
When you don't use your BlackBerry smartphone for a period of time, the screen turns off to conserve battery power. You
can change the length of time that the backlight stays on when you aren't touching your smartphone.
To turn on the screen, click the trackpad or press a key.
Related information
Set options for backlighting, 234
A pop-up menu appears when I touch the screen
When you touch and hold your finger on the screen for a certain amount of time, a pop-up menu appears to provide a quick
way to select common menu items.
You can turn off pop-up menus or change the touchscreen sensitivity options to increase the amount of time before pop-up
menus appear.
Related information
Turn off pop-up menus, 237
User Guide Screen display
239
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