Blackberry Torch 9810 User Manual

I can't send or receive files
If you're trying to send a file as an attachment, your BlackBerry smartphone must be associated with an email account that
uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information,
contact your wireless service provider or administrator.
If your email account uses a BlackBerry Enterprise Server, your organization might not allow you to use some features or
might prevent you from sending or receiving files. For more information about the features that are available on your
smartphone, contact you administrator.
Try the following actions:
• Verify that the file you're trying to send or receive is a file type that's supported by BlackBerry smartphones.
• Verify that the file that you're trying to send is a file that you have added to your smartphone and that the file is not
protected by copyright or DRM.
• If you're trying to send a file to or receive a file from a specific application, verify that the application is installed on your
smartphone.
• If you can't find a file that was sent to you, check the folder that matches the file type of the sent file. Files sent to your
smartphone are stored in the folder that matches each file's type. For example, if you receive a picture, the picture is
saved in the pictures folder of your smartphone or media card, depending on your smartphone's settings.
I cannot find files sent to me over a Bluetooth
connection
By default, files sent to your BlackBerry smartphone over a Bluetooth connection are saved in the folder that matches the
type of file sent.
Related information
Search for a file that is saved on your smartphone, 134
I lose my connection with a Bluetooth enabled car kit
Try the following actions:
• Verify that your car kit is using the latest software version available. For more information about your Bluetooth enabled
car kit's software version, see the documentation that came with your car kit.
• Move your BlackBerry smartphone to another location in your vehicle or turn your smartphone to face another
direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth
antenna may affect the Bluetooth connection.
User Guide Bluetooth technology
295

Blackberry Torch 9810 Specifications

General

Panel type	TFT
Display diagonal	3.2 \
Touch technology	Multi-touch
Display resolution	640 x 480 pixels
Display number of colors	16.78 million colors
Ringer type	MP3
Built-in processor	-
Processor frequency	- GHz
RAM capacity	0.75 GB
Maximum memory card size	32 GB
Internal storage capacity	8 GB
Rear camera type	Single camera
Rear camera resolution (numeric)	5 MP
2G standards	EDGE, GPRS, GSM
3G standards	HSDPA, HSUPA, WCDMA
Data network	3G
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	2.1+EDR
3G bands supported	850, 1900, 2100 MHz
Bluetooth profiles	DUN, HFP, HSP, MAP, PBAP, SAP, SPP, SSP
SIM card capability	Single SIM
2G bands (primary SIM)	850, 900, 1800, 1900 MHz
FM radio	No
Audio formats supported	AAC, AMR, eAAC+, FLAC, MP3, OGG, WMA
Video formats supported	H.263, H.264, MPEG4, WMV
USB version	2.0
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	1
Form factor	Slider
Product color	White
Keyboard layout	QWERTY
Personal info management (PIM)	Alarm clock, Calculator, Calendar, Notes
Multimedia Messaging Service (MMS)	Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Platform	BlackBerry
Operating system installed	BlackBerry OS 7.0
Talk time (2G)	6.5 h
Talk time (3G)	5.9 h
Battery capacity	1270 mAh
Standby time (2G)	307 h
Standby time (3G)	295 h
Continuous audio playback time	54 h
Continuous video playback time	7 h

Weight and Dimensions

Depth	14.6 mm
Width	62 mm
Height	111 mm
Weight	161 g