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Chapter 12 Troubleshooting
The device you have just purchased is equipped with state of the art technology and is safe to - - -
operate Nevertheless problems or malfunctions may occur. , .
Before contacting a service technician refer to the following possible solutions , .
Distorted sound or no sound is audible.
› Check if all cables are properly connected .
Remote control is not working.
› Check if the batteries have been inserted correctly .
› If batteries are empty replace them with new ones , .
› Point the remote control to the remote sensor and press to operate .
› Remove any objects found between the remote control and the remote sensor.
› Make sure the distance between the remote control and the device does not exceed 8 m
Buttons do not function (on the device and/or remote control).
› Turn the device of and then on again. As an alternative turn the device of unplug it from the , ,
power outlet and plug in again The device also may not be functioning due to a stroke of light . (
ning static electricity or other external factors, .).
Interference during reception.
› The reception frequency has not been set properly .
› The antenna has not been positioned properly .
› Start a station search .
Network connection is not possible.
› The network is not available at the moment. Try again later.
› The router restricts access to the listed MAC address of the unit You can obtain this address .
from MENU › System settings › View settings and add it to the router list .
› Check the distance to the router, in case you have a wireless network .
› Change the selected encryption method on the unit .
› Use the menu of the unit to set up the system manually .
› Check that your firewall is not preventing access .
› Check the network cable.
Any repairs other than those mentioned above are to be carried out solely by an aut-
horized technician .
Troubleshooting
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