5
Troubleshooting
Problem Reason Soluton
Programme does not start
after closing the door
Start / Pause / Cancel button was not pressed.
*Press the Start / Pause / Cancel
button.
Programme cannot be
started or selected.
The product may have swtched to self protecton
mode due to a supply problem (lne voltage, water
pressure, etc.).
Press and hold On / Off button for
3 seconds to reset the product to
factory settngs. (See. Cancellng the
programme")
Water inside the product.
Some water mght have remaned n the product
due to the qualty control processes n the
producton.
Ths s not a falure; water s not
harmful to the product.
The product does not take
water in.
Tap s turned off.
Turn on the taps.
Water nlet hose s bent or crushed.
Reposton the hose.
Water nlet flter s clogged.
Clean the flter.
Loadng door may be open.
Close the door.
The product does not drain
water.
Water dran hose mght be clogged or twsted.
Clean or reposton the hose.
Pump flter s clogged.
Clean the pump flter.
Product vibrates or makes
noise.
Product mght be standng unbalanced.
Steady the product by adjustng the
feet.
A hard substance mght have entered nto the
pump flter.
Clean the pump flter.
Transportaton safety bolts are not removed.
Remove the transportaton safety
bolts.
Laundry quantty n the product mght be too lttle.
Add more laundry to the product.
Excessve laundry mght be loaded n the product.
Take out some of the laundry from the
product or dstrbute the load by hand
to balance t evenly n the product.
Product mght be leanng on a rgd tem.
Make sure that the product s not
leanng on anythng.
There is water leaking from
the bottom of the product.
Water dran hose mght be clogged or twsted.
Clean or reposton the hose.
Pump flter s clogged.
Clean the pump flter.
Product stopped shortly
after the programme
started.
Machne mght have stopped temporarly due to
low voltage.
Product wll resume runnng when the
voltage restores to the normal level.
Product directly discharges
the water it takes in.
Dranng hose mght not be at adequate heght.
Connect the water dranng hose as
descrbed n the operaton manual.
No water can be seen in the
product during washing.
Water s below the vsble area of the door.
Ths s not a falure. Envronmentalst
washng machnes use less water.