23
EN
Problem Possible reason Possible solution
Scooter does not
work
not switched on Briefly press Power button.
Battery not charged. Charge battery according to guidelines.
Shock or other disturbance
caused a switching-off.
Check device for perfect conditon. If everything
is okay, switch on again.
Scooter is locked via app. Unlock scooter via app.
Warning sound
Scooter is being moved
although it is locked.
Unlock scooter via app.
Display warning
'Thermometer'
Component is overheated.
Take a break and let cool down.
Then switch on again.
One wheel
blocked
Object blocks wheel.
- Step off slowly and carefully.
- Switch device off and put down carefully.
- If present, remove object.
Device does not
connect with app
Bluetooth search function on
mobile device is inactive.
Switch Bluetooth on mobile device on and
bring into coupling mode.
In all cases of doubt, contact our customer service.
You find the contact details on the last page.
8. ERROR HANDLING
BATTERY
Type Li-ion battery
Recommended working temperature
5°C - 30°C (41°F .. 86°F)
Charging duration 6-7 h Charging temperature 5°C - 30°C (41°F .. 86°F)
Nominal voltage 36 V
Recommended storage temperature
5°C - 30°C (41°F .. 86°F)
Max. charging voltage 42 V Storage time 3 months (80% charged)
Nominal/ max. charge current
2 A / 3 A Nominal capacity 10 Ah
CHARGER UNIT
Manufacturer’s name or trade mark, trade register number & address
Dongguan Green Power One Co., Ltd.
Model identifier GA20-4201500T
Nominal value Unit
Input voltage 100.. 240 V AC
AC input frequency 50.. 60 Hz
Output voltage 42 V DC
Output current 1.5 A
Output power 63 W
Measured value
Average operational efficiency 89.5.. 90.5 %
Efficiency at light load (10%) 84.6.. 87.1 %
Power consumption at no load 0.16.. 0.19 W
9. FURTHER TECHNICAL DATA
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