Blutezeit MD370 - Page 17

ME-GO SERIES SLIDING GATE OPENER USER MANUAL
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16
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4
Power Indicator is ON, but
pressing OPEN and
CLOSE button doesn't
move the gate.
a. The clutch is not closed.
b. The circuit board is
damaged due to short
circuit or severe overload
of external devices.
a. Close the clutch.
b. Contact after-sales
service team for a
replacement or solution.
5
Gate can open but not
close, or can close but not
open.
a. Limit switch is damaged.
b. Controller or motor
issues.
a. Replace the limit switch.
b. Check for open circuits.
6
Gate stops automatically
before reaching limit switch
or does not stop upon
reaching the module.
a. Short circuit or open
circuit in the limit switch
wiring.
b. The limit switch is too far
from the magnet block.
c. Limit switch damaged.
a. Check the wiring and
rectify as needed.
b. Move the limit switch
closer to the magnet.
c. Replace the limit switch.
7
Cannot limit the gate
position.
a.Sensor switch distance
too far.
b.Incorrect sensor switch
position.
c. Magnet loss or wrong
position.
d.Limit switch damaged.
a.Adjust the position and
wiring as per diagram.
b.Check for open circuits.
c. Place the magnet
correctly.
d.Replace the sensor
switch.
8
Manual clutch failure.
a. Clutch handle damaged.
b. Incorrect rotation
direction.
c. Clutch binding.
a. Replace the clutch handle.
b. Rotate in the correct
direction.
c. Rotate the output gear leaf
correctly.
9
Remote control distance
becomes shorter.
Low battery.
Replace the battery with a
new one (27A/12V).
10
Power indicator on the
infrared sensor is ON,
GREEN indicator lights up
when OPEN button is
pressed. But the gate halts
and reverses when CLOSE
button is pressed.
a. Short circuit of the
infrared probe wire.
b. Infrared probe is
damaged.
a. Check the wiring to
identify and rectify any
short circuit issues in the
probe wires.
b. Replace the infrared probe
if it’s found to be damage.
11
Both the motor and infrared
sensor are functioning, but
when the infrared sensor
detects obstacles, the gate
doesn't reverse; instead, it
continues to close.
Motor rotation is wrongly
set.
Rotate the "Motor Rotation"
button in the direction that
corresponds to the gate's
opening direction based on
the left or right installation
position of the opener.