What to do if my BonsenKitchen CM8009 cannot work anymore?
If your BonsenKitchen Coffee Maker isn't working, ensure the power cord is correctly plugged into a working wall outlet. If it still fails to operate, please contact an authorized service facility for repairs.
Why is water leaking from the bottom of my BonsenKitchen CM8009 Coffee Maker?
If water is leaking from the bottom of your BonsenKitchen Coffee Maker, it's likely that the drip tray is too full. Please clean the drip tray.
What to do if water leaks out of the outer side of the filter of my BonsenKitchen CM8009?
If water leaks out of the outer side of the filter of your BonsenKitchen Coffee Maker, it could be due to a malfunction, in which case you should contact an authorized service facility for repair. Alternatively, there might be coffee powder on the filter edge; if so, remove it.
Why does my BonsenKitchen Coffee Maker espresso taste like acid (vinegar)?
If your BonsenKitchen Coffee Maker produces espresso with an acidic or vinegar taste, it could be due to two reasons. First, you may not have cleaned the coffee maker correctly after cleaning mineral deposits; in this case, clean the coffee maker several times as instructed in the “before the first use” section. Second, the coffee powder might be old or improperly stored. Use fresh coffee powder, and store any unused powder in a cool, dry place, resealing it tightly or refrigerating it to maintain freshness.
Why is the steam not frothing on my BonsenKitchen CM8009 Coffee Maker?
If the steam wand on your BonsenKitchen Coffee Maker isn't frothing, there are a few potential causes. First, ensure that the white indicator light is illuminated, as the steam function will only work when it is. Second, the container you are using might be unsuitable; try using a high and narrow cup. Finally, the type of milk you are using could be the issue; switch to whole milk or half-skimmed milk.
Overview of the coffee maker's control panel buttons, indicators, and knobs.
General| Type | Espresso Machine |
|---|---|
| Material | Stainless Steel |
| Pump Pressure | 15 bar |
| Power | 800W |
| Features | Milk Frother |
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