Bosch Anywhere Gateway User Manual

8
Troubleshooting en
IVT Anywhere Gateway – 6 720 800 760 (2011/09)
Flashing red LAN cable not connected. B Make LAN connection.
Router is switched off.
B Switch router on
1)
.
DHCP is disabled.
B Enable DHCP at router
1)
.
Manually set MAC filter prevents IP
address being issued.
B Set MAC filter for the MAC address
printed on the enclosure
(Æ Fig. 10 [1], page 40).
No IP address available for the module.
B Check router configuration
1)
.
LAN cable faulty.
B Replace LAN cable.
Alternating red
and green
CAN and LAN connection disconnected
after commissioning.
B Disconnect module from power
supply.
B Make CAN and LAN connections.
B Recommission module.
Constantly
orange
LAN connection established; no access
to IVT server via internet.
B Disconnect module from power
supply for 10 seconds and
recommission.
-or-
B Establish internet connection
1)
.
-or-
B If internet access for the router is
periodically blocked, remove the
timeout
1)
.
-or-
B Open ports 5222 and 5223
1)
.
Flashing green Heat source switched off. B Switch ON heat source.
Module not connected to CAN system.
B Make CAN connection.
Maximum cable length for CAN
connection exceeded.
B Make shorter CAN connection.
Short circuit or cable break in the CAN
connection.
B Check CAN connection and repair if
required.
Constantly green No fault. Standard operation.
1) See relevant instruction manual
Indicator Possible cause Remedy
Table 3 Fault table

Bosch Anywhere Gateway Specifications

General

Brand	Bosch
Model	Anywhere Gateway
Category	Gateway
Language	English