6 720 866 141 (2016/07) Bosch Climate 5000
4.2. Troubleshooting
When troubles occur, please check the following points before contacting
a repair company.
Poor Cooling
Performance
may be higher than
ambient room
Lower the temperature
setting
the indoor or outdoor
Clean the affected heat
exchanger
The air filter is dirty
clean it according to
The air inlet or outlet of
either unit is blocked
remove the obstruction
Doors and windows are
open
doors and windows are
closed while operating
Excessive heat is
generated by sunlight
curtains during periods
of high heat or bright
heat in the room
(people, computers,
Reduce amount of heat
sources
Low refrigerant due to
leak or long-term use
Check for leaks, re-seal
if necessary and top off
refrigerant
SILENCE function is
activated (optional
function)
lower product
performance by
reducing operating
frequency. Turn off
The unit is not working
Power failure
Wait for the power to
be restored
Remote control
batteries are dead
Replace batteries
protection has been
Wait three minutes
after restarting the unit
The unit starts and
stops frequently
little refrigerant in the
recharge the system
moisture has entered
the system with
The voltage is too high
or too low
Install a manostatto
regulate the voltage
Poor heating
performance
temperature is
Use auxiliary heating
device
through doors and
Make sure that all
doors and windows are
closed during use
Low refrigerant due to
leak or long-term use
Check for leaks, re-seal
if necessary and top off
refrigerant
Indicator lamps
continue flashing
The unit may stop operation or continue to run
safely. If the indicator lamps continue to flash or
error codes appear, wait for about 10 minutes.
The problem may resolve itself.
If not, disconnect the power, then connect it
again. Turn the unit on.
If the problem persists, disconnect the power
and contact your nearest customer service
Error code appears in
the window display of
indoor unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…
NOTE
If your problem persists after performing the checks and diagnostics
above, turn off your unit immediately and contact an authorized service