D9412GV2/D7412GV2 | Troubleshooting Guide |
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Bosch Security Systems, Inc. | 11/05 | F01U011024B 3
Contents
1.0 Introduction.....................................................................................................................................................................5
2.0 Troubleshooting Test Procedures...............................................................................................................................6
3.0 Troubleshooting .............................................................................................................................................................7
3.1 Access Control Symptoms............................................................................................................................................7
TTP1: Card Does Not Open Access Door..................................................................................................................8
TTP2: Alarm Occurs On Access Door After Valid Card Read..............................................................................13
TTP3: Alarm Occurs When Exiting Access Door....................................................................................................16
TTP4: Keypad Shows SERVICE 9210......................................................................................................................18
TTP5: SDI Fail 33 to 40 ..............................................................................................................................................21
TTP6: Control Panel Log Shows “No Entry” for Alleged Valid Card...................................................................21
TTP7: D9210B NOT READY Appears on Keypads When Enrolling Cards, Tokens, or Keyfobs...................22
TTP8: Access Door Unlocks When Area Is Disarmed............................................................................................23
TTP9: Access Door Does Not Relock after Clearing a Fire Alarm and Resetting the Control Panel................23
3.2 Point Symptoms............................................................................................................................................................25
TTP10: Point Trouble....................................................................................................................................................25
TTP11: Point Trouble and D8128C or D8128D OctoPOPITs Are Connected to the Control Panel..................26
TTP12: Point Trouble and the D8125 POPEX with D8126, D8127, or D9127 POPITs Is Connected to the
Control Panel....................................................................................................................................................30
TTP13: Point Trouble and D8125MUX and Detection Systems Multiplex Devices Are Connected to the
Control Panel....................................................................................................................................................37
TTP14: Point Trouble with D8125INV and Inovonics Wireless Devices Connected to the Control Panel .......48
TTP15: Point Trouble and there are D9210B Card Access Interface Modules Connected to the Control Panel55
TTP16: Point Trouble on One of the Eight On-board Points...................................................................................57
TTP17: Point 8 has an EOL Resistor and Indicates a Short .....................................................................................58
TTP18: Control Panel’s On-board Point Has Only an EOL Resistor Connected, and the Keypad Indicates the
Point Is Faulted.................................................................................................................................................58
TTP19: Points 128 and 248 Are Missing .....................................................................................................................58
TTP20: Point Indicates a Short Circuit When It Is Open .........................................................................................59
TTP21: Extra Points on the System .............................................................................................................................60
TTP22: Keypad Shows SERVICE ZONEX ...............................................................................................................62
TTP23: Control Panel Sends PT BUS TROUBLE Reports to the Central Station ................................................62
TTP24: All Points On a Point Expansion Technology Show Shorted .....................................................................62
TTP25: Point Does Not Respond as Programmed.....................................................................................................63
TTP26: Missing Points...................................................................................................................................................65
TTP27: Unexpected Voltage on On-board Point Wiring..........................................................................................65
3.3 Keypad Symptoms .......................................................................................................................................................67
TTP28: Keypad Sounds Trouble Tone Even Though There Are No Troubles Shown.........................................67
TTP29: Keypad Shows CALL FOR SERVICE..........................................................................................................67
TTP30: Keypad Shows SERVICE KEYPAD .............................................................................................................69
TTP31: SDI Fail 1 to 8...................................................................................................................................................70
TTP32: Silencing Alarms or Troubles, and Clearing Keypad Memory...................................................................70
3.4 Central Station Communications Symptoms.........................................................................................................71
TTP33: Control Panel Does Not Communicate with Central Station by Telephone.............................................72
TTP34: Dial Tone Does Not Occur after Red PHONE LED Lights .......................................................................74
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