Bosch Sensixx DS37 - Troubleshooting Guide

14
B O S C H
17
Trouble shooting
Problem Possible causes Solution
Pilot light (6)
ashes.
• Boiler must be rinsed. • Rinse the boiler according to
the cleaning instructions in this
manual.
The steam
generator
does not
come on.
• There is a connection
problem.
• The main power button is
not switched on.
• Check the mains cable (9), the
plug and the socket.
• Set the main power button (7) to
the “I” position (illuminated in red).
The iron does
not heat up.
• The main power button is
not switched on.
• The temperature is set to a
low position.
• Set the main power button (7) to the
“I” position (illuminated in red).
• Set the temperature to the desired
position.
The iron
begins to
smoke when
switched on.
• During rst use: certain
components on the
appliance have been lightly
greased at the factory and
may produce a little smoke
when initially heated.
• During subsequent use: the
soleplate may be soiled.
• This is completely normal and will
stop after a short while.
• Clean the soleplate according to
the cleaning instructions in this
manual.
Water ows
through the
holes on the
soleplate.
• The steam function is being
used before it has reached
the correct temperature.
• The water is condensing
inside the pipes because
steam is being used for the
rst time or has not been
used for a long time.
• The steam generator
contains too much scale.
• Reduce the steam ow when
ironing at low temperatures.
• Point the iron away from the
ironing area and press the steam
release button until steam is
produced.
• Clean the boiler as described in
section “Calc’n’Clean”
Dirt comes
out through
the soleplate.
• There is a build up of scale
or minerals in the steam
tank.
• Chemical products or
additives have been used.
• Use tap water mixed 50% with
distilled or demineralised water.
To prolong the optimum steam
function, mix tap water with
distilled water 1:1. If the tap water
in your district is very hard, mix
tap water with distilled water 1:2.
Clean the soleplate with a damp
cloth.
• Never add products to the water.
The iron does
not produce
any steam.
• The boiler is not switched
on or the water tank is
empty.
• The water tank is not tted
onto the housing correctly.
• The steam regulation is set
to the minimum position.
• Set the main power button (7) to
the “I” position (illuminated in red),
and/or ll the water tank.
• Fit the water tank back onto the
hou sing correctly (you will hear a
click).
• Increase the steam ow.