Bosch SHE4AM12U User Manual

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1 SAFETY .................................................. 3
4.7 Water inlet / condensation system...........................14
4.8 Door spring.................................................................15
1.1 General hazards...........................................................3
4.9 Terminal box...............................................................15
1.2 Electrical shock / fire hazards.....................................3
4.10 Aqua sensor ...............................................................16
1.3 Plumbing / scalding hazards.......................................3
4.11 Drain hose ..................................................................16
2 INSTALLATION...................................... 4
4.12 Sump parts .................................................................17
4.13 Tank with base and sump .........................................18
2.1 Pre-Install checklist .....................................................4
4.14 Serial label (warranty information) ...........................19
2.2 Alignment .....................................................................4
5 REPAIR................................................. 20
2.3 Electrical connection...................................................4
2.4 Water connection.........................................................5
5.1 Access ........................................................................20
2.5 Drain and condensation hose connections...............5
5.2 Controls ......................................................................24
3 OPERATION........................................... 6
5.3 Dispensers..................................................................27
5.4 Door latches ...............................................................28
3.1 Control layout...............................................................6
5.5 Water valves...............................................................29
3.2 Using controls..............................................................6
5.6 Drain pumps...............................................................30
3.3 Reset (“Cancel – drain”)..............................................6
5.7 Water inlet & condensation tube ..............................30
3.4 Changing basic settings..............................................6
5.8 Sump parts .................................................................31
3.5 Special programs (codings)........................................8
5.9 Inner doors .................................................................32
3.6 Sales demo (showroom) program..............................9
5.10 Door hinge levers.......................................................32
4 COMPONENTS..................................... 10
5.11 Lower door seals........................................................33
4.1 Control and power modules......................................10
5.12 Heat pump disassembly............................................33
4.2 Door latch ...................................................................10
5.13 Float (safety system) .................................................34
4.3 Dispenser....................................................................11
5.14 2-piece drain hose connection .................................35
4.4 Heat pump ..................................................................12
6 FAULT DIAGNOSTICS......................... 36
4.5 Drain pump.................................................................13
6.1 Error codes (service / customer)..............................36
4.6 Float ............................................................................14
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Bosch SHE4AM12U Specifications

General

Brand	Bosch
Model	SHE4AM12U
Category	Dishwasher
Language	English

Summary

SAFETY

1.1 General hazards

Basic safety precautions for operating and handling the dishwasher.

1.2 Electrical shock / fire hazards

Warnings and guidelines regarding electrical safety and fire prevention.

1.3 Plumbing / scalding hazards

Precautions related to water connections, potential scalding, and plumbing work.

INSTALLATION

2.1 Pre-Install checklist

2.3 Electrical connection

Guidance on connecting the dishwasher to the electrical supply.

2.4 Water connection

Procedures for connecting the dishwasher to the water supply.

2.5 Drain and condensation hose connections

How to connect the drain and condensation hoses.

OPERATION

3.2 Using controls

3.5 Special programs (codings)

3.6 Sales demo (showroom) program

REPAIR

5.1 Access

General guidance on accessing dishwasher components for repair.

5.1.2 Front access

5.1.2.1 To remove outer door

5.1.2.2 To remove fascia panel

5.1.3 Side and bottom front access

5.1.4 Pulling out dishwashers

5.1.4.2 Disconnect & pull out dishwasher

Procedure for disconnecting and safely pulling out the dishwasher.

5.1.5 Bottom access

5.1.6 Flipping dishwashers

5.2 Controls

Procedures for accessing and replacing control modules.

5.2.1 Fascia panel mounted controls (integrated models)

5.2.2 Fascia panel mounted controls (front button models)

5.2.3 Base mounted controls (power modules)

5.3 Dispensers

5.3.1 To remove dispensers

5.3.2 To install dispensers

5.4 Door latches

5.4.1 To remove door latch Hall Effect sensor

5.4.2 To remove door latch

5.5 Water valves

5.5.1 To remove water valve

5.6 Drain pumps

Steps to access and replace the dishwasher's drain pump.

5.12 Heat pump disassembly

Steps for disassembling and accessing the heat pump.

5.13 Float (safety system)

FAULT DIAGNOSTICS

6.1 Error codes (service / customer)

Overview of error codes and how to display them.

6.1.1 Entering error code program

How to enter the error code display program.

6.1.1.1 SHE "Evolution" models

6.1.2 Error code displays

Explanation of the failure memory and error code displays.

6.1.3 Explaining digital and LED error code displays

How to interpret digital and LED error code displays.

6.1.4 Error code troubleshooting

Guidance on troubleshooting specific error codes.

6.1.4.2 Power module error codes

Troubleshooting specific error codes related to the power module.

6.1.4.3 Door latch error codes

Troubleshooting error codes related to the door latch sensor.

6.1.4.4 Heat pump error codes (heating)

Troubleshooting error codes specific to the heat pump's heating function.

6.1.4.5 Filling error codes

Troubleshooting error codes related to water filling issues.

6.1.4.6 Heat pump error codes (circulating)

Troubleshooting error codes specific to the heat pump's circulation.

6.1.4.7 Drain pump error codes

Troubleshooting error codes related to the drain pump.

6.1.4.9 Aqua sensor error codes

Troubleshooting error codes for the aqua sensor.

6.1.5 Customer error codes (Digital display only)

6.1.6 Clearing error codes

6.2 Customer service test program

Instructions for entering and running the customer service test program.

6.2.1 Entering customer service test program

How to enter the customer service test program.

6.2.1.1 SHE "Evolution" models

6.2.2 Viewing customer service program

6.3 Troubleshooting

General troubleshooting guide for common dishwasher issues.

6.3.1 Dishwasher won't start

Troubleshooting steps when the dishwasher fails to start.

6.3.1.1 Door ajar or faulty door latch

Diagnosing issues when the door is ajar or the latch is faulty.

6.3.2 Protection of heater if there's no water

6.3.3 Heat pump terminal measurements

6.3.4 Drain pump

6.3.5 Error code E:25 from loose drain pump cover

6.3.6 Troubleshooting chart

A chart mapping symptoms to error codes and solutions.

6.3.7 Strip circuits