64
VIII. Troubleshooting
VIII. Troubleshooting
(continued)
(continued)
Problem Possible Cause Suggested Action
9
Water in dishwasher base from
leaky or loose hose.
9
Turn off dishwasher, drain water manually
from dishwasher base and reinstall or replace
hose.
9
Dishwasher isn't level, causing
float switch (e6 ) to operate.
9
Level dishwasher using front and rear
leveling legs (see customer dishwasher
installation instructions).
9
Float switch or diaphragm (e6)
failed.
9
Turn off dishwasher and replace float
switch or diaphragm.
9
Debris in dishwasher base
activated float switch (e6 ).
9
Turn off dishwasher and remove debris
from dishwasher base
9
Low customer water supply
pressure.
9
Adjust customer water supply pressure (to
5-20 psi or 0.3-8.27 bars).
9
Inadequate customer water
supply piping.
9
Install appropriate piping to dishwasher
according to local codes.
9
Scale in customer supply piping
or dishwasher piping/parts from hard
water.
9
Clean or replace clogged piping/parts and
have customer get water tested and use
appropriate water softener.
9
Water won't fill.
9
Customer water supply turned off
or disconnected.
9
Reconnect and turn on customer water
supply.
NOTE: An "F" fault code
in the display shows
there's a filling problem
(
not filling, over-filling,
underfilling or water in the
base
). The fault code
can't
be reset manually –
it will reset itself 15
minutes after the
dishwasher has been
turned on (aft
9
Water valve (s2) failed.
9
Check resistance @ water valve terminals
(
≈
1000
Ω
). Turn off dishwasher and replace
faulty valve.
9
Water level switch (f1) failed.
9
Turn off dishwasher and replace faulty level
switch.
9
Timer (SHU 30/40 models )or
module (all other models ) failed.
9
Check voltage at and wiring to timer or
module. Turn off dishwasher and replace faulty
timerormodule(for SHU/I 43/53 models,
install existing module jumper onto new
module).
9
Water in dishwasher base
operated float switch (e6).
9
Turn off dishwasher, drain water manually
from dishwasher base, find source of leaking
water and fix water leak.
9
Dispenser actuator (A2) failed.
9
Turn off dishwasher and replace actuator.
9
Detergent dispenser door is
jammed.
9
Free jammed detergent dispenser door.
9
Refill rinse aid
light won't come on
9
Rinse aid level switch failed (reed
switch e3 on standard dispensers or
built-in actuator on top-load
dispensers).
9
Turn off dishwasher and replace reed
switch (standard dispensers) or top-load
dispenser.
9
Water fills too
slow ly.
9
Detergent or rinse
aid won't dispense
properly.
9
Dishw asher w on't
stop filling or won't
stop draining.
NOTE: For minor problems from improper usage or lack of maintenance, please refer
customer to the Self-Help chart in their Use and Care Manual.
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