6720648592 (2014/05)
18 | Problems
8 Problems
Assembly, maintenance and repairs must be performed by qualified technicians only. The following chart oers solutions to
possible problems (solutions followed by an * must be undertaken by qualied technicians only).
Problem Cause Solution
The heater does not ignite.
Slow and dicult ignition of the
burner.
Red LED in switch ashes.
Switch turned o.
Reduced water ow.
Flat batteries.
Check switch position.
Check and correct.
Replace batteries.
Water at low temperature. Check the temperature selector position and
adjust it according to the desired water
temperature.
Water is not heated, no ame. Insucient gas supply. Check reducer, and if inadequate or
malfunctioning, replace it.
Check if the bottles (butane) freeze during
operation, and if so, move them to a warmer
place.
The burner turns o the heater is
operating.
Temperature limiter has tripped.
Flue gas safety device has tripped.
Wait 10 minutes and restart the heater. If the
problem persists, call a qualied technician.
Vent the area. Wait 10 minutes and restart the
heater. If the problem persists, call a qualied
technician.
There is spark but the main burner
does not ignite.
No ionisation probe signal. Check:
• Gas supply,
• Ignition system (ionisation electrode and
electrovalves).
Reduced water ow. Insucient water supply pressure.
Dirty taps or mixers.
Gas valve blocked.
Heat exchanger blocked
(limescale).
Check and correct. *
Check and clean.
Clean lter.*
Clean and de-lime if necessary.*
Table 9