How to fix audio signal drops on Bose Music Equipment with high output level source?
If the audio signal on the output of your Bose Music Equipment drops when playing a source with a high output level, make sure to adjust the input gain to 0dB. A constant 3dB input signal will mute the input stage. For example, for a CD-player with an output signal of +6dB, the input gain should be reduced with at least 3dB (6dB is preferred).
Why is there no sound in some zones of my Bose Music Equipment?
If your Bose Music Equipment has power but no sound in one or more zones, check all connections on the CS AMS-8 system rack. Also, check if the amplifier is operating correctly and gains are adjusted appropriately. Verify the default settings and maximum volume settings of the room in the Live installer software or on the system rack. Finally, check if Events or Room Combining presets are activated.
What to do if my Bose Music Equipment has power but no sound in any zones?
If your Bose Music Equipment has power but no sound in any zones, first, check that there is an input signal from the source. Then, verify that there is an output signal. Also, confirm that the ControlSpace® is not muted and the output levels are appropriately adjusted.
What to do if my Bose ControlSpace AMS-8 Stereo System has no power?
Ensure the power cord is properly plugged in and the power switch is turned on.
How to fix no paging/dingdong from user software on Bose Signal Processors?
If you are not getting any paging or dingdong sounds from the user software, check the cabling between your PC soundcard, microphone, and the system rack. Also, verify the volume settings of your PC soundcard.
What to do if Bose Signal Processors CS-WC displays ‘Check connections’?
If you're experiencing a lack of control or communication from the CS-WC/CS-PP with the CS-WC displaying 'Check connections' or the CS-PP's Talk-LED blinking between red and green, check the cabling between the CS-WC/CS-PP and the system rack. You can check the status of the wall controller in the room settings menu of the system rack. If it displays 'WC-', there's no communication with that specific wall controller. 'Check-connections' indicates a communication failure (cable issue) to the Wall Controllers, while a red to green blinking Talk-LED indicates a communication failure (cable issue) to the paging panel.
What to do if there is no communication between PC and Bose Signal Processors AMS-8 system rack?
If you're experiencing a lack of communication or control between your PC and the Bose AMS-8 system rack while using the Privileged User Software, verify the RS232 cable connecting your computer to the AMS-8 system rack. Try shortening the cable length to a maximum of 10 meters. If you're using a PC-Kit, restart the software. Also, check the LAN connection between your computer and the AMS-8 system rack. If the connection appears fine and you still receive messages like 'No System Rack Found' after restarting, contact your Bose Professional Systems dealer.
How to fix no communication between PC and AMS-8 system rack when using the installer software on Bose ControlSpace AMS-8?
Check the RS232 pinout of the cable. Reduce the length of the cable (10m Max.). Make sure the installer version shows the connection is online.
How to fix no communication from CS-WC/ CS-PP on Bose ControlSpace AMS-8 Stereo System?
Check the cabling between the CS-WC/CS-PP and the system rack. In the room settings menu of the system rack, the status of the wall controller is shown. If it shows ‘WC-’, then there is no communication with the specific wall controller. Verify the number of the wall controller and, make sure the wall controller number is set to the room number it should serve.
What to do if there is no paging or chime from the user software on my Bose Stereo System?
Check the cabling between PC-soundcard, microphone, and system rack. Also, check the volume control settings of the PC itself.
General| Brand | Bose |
|---|---|
| Model | ControlSpace AMS-8 |
| Category | Stereo System |
| Language | English |
Details the functionality of the event scheduler for automated system actions.
Details the operation and features of the wall-mounted controller.
Explains how to use the infrared remote for the wall controller.
Details how to control room settings like source and volume via software.
Explains the software interface for paging into specific rooms/zones.
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