Care
and Maintenance
Troubleshooting
Problem
What to do
The system is not
•
Make sure the control console is turned on.
responding
to
initial
•
Check
to
see if the remote batteries are
installed
correctly
operation
of
my
Bose®
or need replacement.
See "Replacing the
batteries" on
remote
page 30.
•
Reset the system.
See "Resetting the
system"
on page 29.
•
Press any remote key and watch the system status indicator
on the control console.
It
should blink with each press.
If
not,
see
"Pairing
the remote with the console"
on page 29
and
follow the procedure.
The Bose remote does
•
Try
setting up the device again. Press the
Setup
button on
not control a device
I
the control console. Select the device options and
follow the
added during the initial
onscreen instructions
to
set up the device again.
setup
•
Your system may need a software update.
See "Performing a
system software
update" on page 30.
The video connection
To
change a video connection, press the
Setup
button on the
from a connected source
control console
and select the device setup options.
Follow
the
is
less
than optimum
onscreen instructions.
System doesn't
do
•
Make sure the AC power cord is inserted securely into the
anything
power supply.
•
Make sure the
Acoustimass® module and the power supply
are fully plugged
into a
live
AC (mains)
outlet.
•
(135 series
II
systems
only)
Make sure the speaker array is
plugged into a
live AC (mains) outlet.
• Select
a connected device from the
SOURCE
menu.
•
Reset the system.
See "Resetting
the
system"
on page 29.
No sound
•
Make sure the Acoustimass module is plugged into a
live
AC
(mains) outlet.
•
(135 series
II
systems only) Make sure the speaker array is
plugged into a
live
AC (mains) outlet.
• Increase
the volume.
•
Press the Mute button and make sure your system is not
muted.
• Check the input connections on the control console. Make
sure that you have selected the right source.
•
Make sure that the audio input cable is firmly plugged into the
Audio
Out
connector (not Bose
link)
on the
control
console
and the other end is firmly seated into the Media Center
connector on the Acoustimass module.
•
(135 series
II
systems only) Make sure that the audio input
cable is firmly plugged into the Audio Out
connector (not
Bose
link)
on the control console
and the other end is firmly
seated into the Audio
In
connector on the speaker array.
• (135 series
II
systems only) Try moving any possible sources
of
wireless
interference, such as a wireless computer network
router, another wireless device,
or
a microwave oven, further
away from the system.
•
For radio operation, connect the FM and AM antennas.
•
Reset the system.
See "Resetting
the
system"
on page 29.
English- 27