Bose SoundTouch 30 - Troubleshooting and Compatibility; Network Setup Troubleshooting; Audio Troubleshooting; AirPlay Troubleshooting

ENGLISH
Troubleshooting
Unable
to
complete
network
setup
•
Ensure
network
name and password are correct
•
Ensure
network
service
is
available
and SoundTouch
'"
system and computer are on
the
same
network
•
Move system closer
to
the
wireless
router
or
access
point
• Stop
other
audio_
or
video streaming applications
•
Close
app,
discori~ect
all cables,
and restart setup process
Intermittent
or
no audio
•
Move system away
from
possible interference (microwaves, cordless phones,
etc)
• Stop
other
audio
or
video streaming applications
•
Ensure system
is
powered and connected
to
the
same
network
as
the
computer
•
Move system
closer
to
the
wireless
router
or
access
point
•
Ensure system
volume
is
not
muted
or
too
low
• Unplug
the
power
cord; reconnect
after
one
minute
Note: For more troubleshooting, refer
to
the
Help system in
the
SoundTouch'" app
AirPlay"
•
Ensure system and
AirPlay
device are connected
to
the
same
network
•
Ensure system
is
selected in
the
AirPlay
menu
of
the
device
•
Ensure
AirPlay
device
is
playing; increase its
volume
•
Move AirPlay device away
from
possible interference and
closer
to
the
wireless
router
or
access
point
Note: Proximity
of
the
Airplay device
to
the
system
is
not
important,
only
to
the
wireless
router
or
access
point
SoundTouch'"
app
compatibility
Microsoft
~
Windows
'"
devices
with
Windows
XP.
Windows
7,
and Windows
8.
Android
'"
devices
with
OS
3.0
and
later.
iPod
touch", iPhone
'"
and
iPad
'"
devices
with
iOS
5 and
later,
and computers running
OS
X
'"
10
.6
and later.
AirPlay
feature
compatibility
I
[
~
I
~--------------------------J
Made for
~
iPod
C
iPhone
D
iPad
AirPlay works
with
iPhone,
iPad,
and iPod touch
with
iOS
4.3.3
or
later,
Mac
with
OS
X
Mountain
Lion, and Mac and
PC
with
iTunes
10.2.2
or
later.
Complete
and
retain
for
your
records
Serial
number
(back
or
bottom
of
product):
---------------
Model
number
(back
or
bottom
of
product):
____
__
_______
_
Please
keep
your
sales
receipt.
For more
information
on using
your
product,
download
the
online
owner's guide:
US
only:
www
.Bose.com/productsupport
Global:
http
://globai.Bose.com
SoundTouch and
the
wireless
note
design are trademarks
of
Bose
Corporation
in
the
U.S.
and
other
countries.
AirPlay, iPad,
iPhone, iPod touch, iTunes, Mac, and
OS
X are trademarks
of
Apple
Inc.,
registered
in
the
U.S
.
and other countries.
"Made
for
iPod,"
"Made
for
iPhone,"
and
"Made
for
iPad"
mean
that
an electronic accessory
has
been designed
to
connect
specifically
to
iPod, iPhone,
or
iPad, respectively, and
has
been certified
by
the
developer
to
meet
·
Apple performance standards.
Apple
is
not
responsible
for
the
operation
of
this
dev1ce
or
its
compliance
with
safety and
regulatory
standards.
Please
note
that
the
use
of
this accessory
with
iPod, iPhone
or
iPad may affect
wireless
performance.
Android
is
a trademark
of
Google, Inc.
Wi-Fi
is
a registered mark
of
the
Wi-
Fi
Alliance.
Windows
is
a registered trademark
of
Microsoft Corporation in
the
United States and
other
countries.
©
2013
Bose
Corporation. No
part
of
this
work
may
be
reproduced, modified, distributed,
or
otherwise used
without
prior
written
permiss1on.