Boss Audio Systems BV9371BD

Questions and Answers

D
debbie47Aug 18, 2025
What to do if my Boss Audio Systems Car Receiver has no sound?
- A
  Aaron CrawfordAug 18, 2025
  If there's no sound coming from your Boss Audio Systems Car Receiver, first, check if the volume is set to the minimum and adjust it to a desired level. Also, verify that the wiring is properly connected.
T
Tracy HicksAug 20, 2025
Why is the radio not working on my Boss Audio Systems BV9371BD?
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  Mark ClarkAug 20, 2025
  If the radio isn't working or the automatic station selection isn't functioning on your Boss Audio Systems Car Receiver, the antenna cable might not be connected or the signals are too weak. Insert the antenna cable firmly and select a station manually.
J
James KentAug 23, 2025
Why Boss Audio Systems BV9371BD Car Receiver power does not turn on and no sound is produced?
- C
  Christina JacobsAug 23, 2025
  If your Boss Audio Systems Car Receiver isn't powering on and there's no sound, it could be due to a blown fuse. Replace it with a fuse of the same amperage. If it blows again, consult your store of purchase. Another potential cause is incorrect wiring, in which case you should consult your local retailer.
M
Mr. Joshua KruegerAug 26, 2025
What to do if my Boss Audio Systems BV9371BD disc cannot be read?
- W
  william12Aug 26, 2025
  If your Boss Audio Systems Car Receiver can't read the disc, make sure you've inserted the compact disc with the label facing upward. Also, the disc might be extremely dirty or defective, so try cleaning it or playing a new one. In addition, if the temperature inside the car is too high, cool off until the ambient temperature returns to normal.
G
Gary ScottAug 28, 2025
What to do if my Boss Audio Systems BV9371BD Car Receiver operation keys do not work?
- B
  brandy91Aug 28, 2025
  If the operation keys on your Boss Audio Systems Car Receiver aren't working, try resetting the unit by pressing the power button for about 10 seconds. This can help if the built-in microcomputer isn't operating properly due to noise.
A
Anthony MoralesAug 30, 2025
Why is the sound bad directly after power is turned on in my Boss Audio Systems Car Receiver?
- E
  ericewingAug 30, 2025
  If the sound quality is poor immediately after turning on your Boss Audio Systems Car Receiver, it could be due to a dirty compact disc. Clean the compact disc without scratching it. Alternatively, the compact disc might be heavily scratched or warped, in which case you should replace it with a compact disc without scratches.
P
Pamela JohnsonSep 2, 2025
What to do if my Boss Audio Systems BV9371BD disc cannot be loaded?
- R
  Regina JohnsonSep 2, 2025
  If your Boss Audio Systems Car Receiver disc cannot be loaded, it might be caused by the presence of a disc inside the player. Remove the disc in the player then put a new upward.
J
Jonathan LeeSep 4, 2025
Why does my Boss Audio Systems BV9371BD Car Receiver sound skip?
- M
  Michael GarciaSep 4, 2025
  If the sound skips on your Boss Audio Systems Car Receiver, it might be because the installation angle is more than 30 degrees. Adjust the installation angle to less than 30 degrees. Also, the disc might be extremely dirty or defective, so try cleaning the compact disc or try to play a new one.
D
Denise ChristianSep 7, 2025
How to fix Boss Audio Systems BV9371BD Car Receiver when nothing happens when buttons are pressed?
- M
  michael46Sep 7, 2025
  If nothing happens when you press the buttons on your Boss Audio Systems Car Receiver, or the display is not accurate, the unit may need to be reset. Using a pen or toothpick, press and release the Reset button. Also, the panel or main unit connectors could be dirty. Wipe the dirt off with a soft cloth moistened with cleaning alcohol.
J
Jeffrey GraySep 9, 2025
Why Boss Audio Systems BV9371BD has no power?
- M
  mariathompsonSep 9, 2025
  If your Boss Audio Systems Car Receiver has no power, make sure the car ignition is on. If the power supply is properly connected to the car accessory switch, turn the ignition key to “ACC.” Also, the fuse might be blown, in which case you should replace it.

Summary

Unit Installation and Wiring

Unit Installation Steps

Instructions for mounting brackets and fixing them to the unit.

Wire Connection Diagram

Details the input/output interface and connector pinouts.

Parking Brake Connection

Speaker Connection Guide

Button Descriptions

Device Reset Function

Instructions for using the reset button to restore factory defaults.

Main Menu and Radio Operation

Radio Tuning Features

DVD Player Functionality

DVD Playback Controls

USB;SD Card Operations

File Playback and Management

Settings Operation

Sound Control Settings

Bluetooth Connectivity

Pairing and Connecting Devices

Steps for pairing a mobile phone via Bluetooth.

Aux-In Mode

Troubleshooting

Power and Sound Issues

Resolving problems with power, sound output, and wiring.

Operation and Display Problems

Addressing issues with button response and display accuracy.

Disc Playback Issues

Troubleshooting poor sound quality from discs due to dirt or warping.

General Operational Faults

Solutions for no power, loading errors, sound skips, and radio reception.

General Specifications

This document is a user manual for the BOSS Audio Systems BV9371BD, a Bluetooth-enabled DVD/MP3/CD AM/FM receiver featuring a detachable 6.2" (157 mm) widescreen touchscreen digital TFT LED monitor.

Function Description

The BV9371BD is a multimedia receiver designed for in-car entertainment. It supports various audio and video formats and offers multiple connectivity options. The core functions include:

Radio Operation: AM/FM tuner with preset memory stations for different regions (Europe, America, Asia, South America, Russia).
Disc Playback: Plays DVDs, MP3s, and CDs. It supports DVD±R/RW Video and CD±R/RW Audio & Video formats.
USB/SD Playback: Multimedia playback from USB drives and SD/MMC cards. Supported music file formats include MP3 and WMA.
Bluetooth Connectivity: Allows for hands-free calling and audio streaming (A2DP profile) from compatible mobile phones.
Aux-In: Provides an auxiliary input for connecting external audio signal sources.
Rear View Camera Input: Supports connection to a rear view camera for enhanced safety when backing up.
Steering Wheel Control (SWC): Allows integration with existing steering wheel controls for convenient operation.
Sound Control: Features an equalizer (EQ) with preset modes (User, Classic, Rock, Pop, Jazz, Electric, Flat) and adjustable balance/fader. It also includes loudness control and subwoofer output.
Display Settings: Adjustable screen brightness, contrast, hue, saturation, and sharpness. Users can also select wallpaper and set backlight time.

Important Technical Specifications

Power Supply: 11~16V DC
Current Consumption: Max. 10 A
Maximum Power Output: 80W x 4 channels (max)
Compatible Formats: DVD ±R/RW Video, CD ±R/RW Audio & Video
Dimensions (W x D x H) / Weight: 6.5" x 7.0" x 3.9" / 7.5 lbs
Working Temperature Range: -4°F -- +140°F
ESP Function: 10 sec. for Audio CD, 120 sec. for MP3
TFT Display: 6.2 inch, 800x480 pixel resolution, 4:3/16:9 aspect ratio, 460 cd/m² brightness, 500:1 contrast ratio.
FM Radio Frequency Range:
- Europe: 87.5-108MHz (Step 50KHz)
- America: 87.5-107.9MHz (Step 200KHz)
- Asia/South America: 87.5-108MHz (Step 100KHz)
- Russia: 87.5-108MHz (Step 50KHz), 65-74MHz (Step 30KHz)
AM(MW) Radio Frequency Range:
- Europe: 522-1620 (Step 9KHz)
- America: 530-1710 (Step 10KHz)
- Asia/South America/Russia: 520-1710 (Step 10KHz)
Preset Memory Stations: 18 for FM, 12 for AM.
Audio Specification: 20 Hz-20 KHz frequency response.
TV Color System: NTSC/PAL
USB Interface: USB 2.0 full speed.
USB Type: Supports MP3, WMA, MPEG1, MPEG2, AVI formats.

Usage Features

Main Menu Navigation: The unit starts by displaying the main menu, allowing access to all features by tapping on touchscreen buttons. Users can swipe left and right to switch between menu pages.
Button Description: The front panel includes buttons for MIC, EJECT, HOME, SOURCE, POWER/MUTE/VOL, USB, AUX, and a RESET button. The VOL knob controls power on/off and volume adjustment.
Remote Control: A comprehensive remote control is provided for various functions including mode selection, power, navigation, band/random/clear, enter, eject, stereo/mono, P.SCAN/REPEAT, seek, loud, stop/PBC, OSD, play/pause, mute/Bluetooth, menu/root, subtitle, setup, dial/angle, hang up, volume up/down, zoom, and numeric key input.
Parking Brake Connection: For safety and legal compliance, video playback is only enabled when the parking brake wire is connected and the vehicle is stopped.
Time Setting: The unit allows users to set the time (hour/minute, AM/PM).
OSD Language: Selectable English/Spanish for on-screen display.
Panel Adjust: Allows calibration of the touchscreen.
Key Beep: Option to turn beep sound on or off.
Standby Display: Option to set standby display on or off.
Bluetooth Pairing: Initial pairing requires searching for "Boss Audio BV9371BD" and entering password "0000". Once paired, the phone name is displayed, and the unit is ready for Bluetooth communication.
Bluetooth Calling: Supports making and receiving calls, with options to clear digits, redial the latest call, and adjust call volume separately.
Bluetooth Phonebook: Downloads contacts from a paired phone, listed alphabetically. Supports Western characters.
Voice Transfer: During a call, users can transfer the call between the Bluetooth mode and the phone.
A2DP Music Mode: Allows streaming audio from a Bluetooth-enabled mobile phone to the car speakers.
Aux-In Mode: Displays "NOW PLAYING" when an external audio source is connected. If no audio signal is detected, "NO SIGNAL DETECTED" is displayed (Aux-In does not support video display).

Maintenance Features

Disc Handling:
- Hold discs with both hands or one hand without touching the signal surface.
- Avoid using damaged (cracked or warped) discs.
- Do not scratch or dirty the signal surface.
- Do not attach paper or seals to discs, as glue can damage the player.
- Irregularly shaped discs (heart-shaped, hexagonal) should not be used.
Disc Cleaning:
- Remove fingerprints or dust by gently wiping the disc from the center toward the edges with a soft cloth.
- Do not use benzene, thinner, or other volatile chemicals, or record/antistatic sprays.
- A separately sold cleaning set is recommended.
- For tough dirt, apply water to a soft cloth, wring it out, wipe the dirt, then wipe with a dry cloth.
Disc Storage:
- Always place discs in their case and store them vertically.
- Avoid hot, humid, or extremely cold places, and direct sunlight.
Troubleshooting: The manual provides a table of common symptoms, causes, and remedies, including:
- No Power: Check fuse, ignition key position.
- No Sound Output: Check wiring, power antenna lead, amplifier remote wire.
- Buttons Not Responding/Display Inaccurate: Reset the unit using a pen/toothpick.
- Dirty Connectors: Wipe with a soft cloth moistened with cleaning alcohol.
- Bad Sound: Clean or replace compact disc, allow internal lens to dry if condensation occurs.
- Disc Cannot Be Loaded/Read: Remove existing disc, insert correctly (label facing upward), clean or replace disc, allow unit to cool if temperature is too high.
- Operation Keys Not Working: Reset the unit, ensure front panel is properly fixed.
- Sound Skips: Adjust installation angle, clean or replace disc.
- Radio Not Working/Auto Selection Fails: Ensure antenna cable is firmly connected, select station manually.
Remote Control Battery: If the remote control is not used for an extended period, remove the battery to prevent leakage. Replace with a new CR2025 (3V) lithium cell battery when needed. Dispose of empty batteries according to local regulations. Keep batteries out of reach of children.