SelectTech 1090 Dumbbells: Why isn't the adjustment knob turning?
7. If the issue persists, remove all weight plates from the base. Retest the handle in the base and add 1 pair of weight
plates at a time. Retest the selection dial after each pair is added[11910.E]. If the issue is caused when a particular
plate is added, order a Weight Plate for the affected plate(s)[11910.F]. If the issue occurs after reassembling
everything, order a Handle Assembly[11910.G].
8. Once all parts are reassembled, perform a lock test here:SelectTech Dumbbells: How do I perform a lock
test?[11910.H]
Need to order replacement parts?
1 Customer Care Contact Information
Please contact Customer Care at 1-800-605-3369 for additional help or to order replacement parts.
Some replacement parts may also be available for purchase online here.
A list of part numbers referenced within this guide can be located at the bottom of this page.
Customer Care - Hours of Operation:
Monday - Friday 6:00am - 5:00pm PST
The replacement part will be provided to you at no cost assuming your machine meets the warranty eligibility
requirements. A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your
options.
Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy
of your purchase receipt in order to register your machine for warranty.
Part Description Part SKU
2.5 lb Weight Plate 000-5020
5 lb Weight Plate 000-5022
7.5 lb Weight Plate 000-5024
10 lb Weight Plate 000-5026
15 lb Weight Plate 000-5028
Base Assembly 000-5046
Handle Assembly 000-4979
3 Contact Tech Team / Advanced Troubleshooting
If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting
case.
Submit a Casewithcase typeAdvanced Troubleshooting
To Previous Page
Loading...
