Boya BY-V4 - 页 14

Troubleshooting
If you encounter problems when using the unit, please refer to
the following checklist before contacting technical support. If the
problem cannot be solved, please contact the dealer's after-
sales service department.
No sound
① Make sure the transmitter and receiver are paired, and the
receiver light glows static blue.
② Make sure the microphone is not currently muted. If the
transmitter's indicator blinks blue slowly, press its power
button to unmute the microphone.
Operating range is limited, sound changes, or noise appears
① Make sure there is no interference from high-power wireless
routers or devices in your recording environment. If the
recording environmentcan't be changed, you need to find the
best distance and angle to record.
② Due to 2.4 GHz wireless frequency, signal can be easily
attenuated. Please try to avoid obstacles, such as walls and
buildings, and avoid close proximity to devices with 2.4 GHz
signal, such as high-power Wi-Fi antennas, radios, etc.
③ Make sure the receiver is well connected to your device
properly.
A unit doesn’t power on
If the battery is completely depleted due to the unit has not been
used for a long time, charge the unit.
The units automatically shut down
Both thetransmitterandreceiver will automatically power down
after10 minutes if theyaren'tpaired.
The transmitter doesn’t enter the pairing state
Turn off the transmitter, press and hold its power button for 5
seconds until its status indicator blinks blue rapidly to pair again.