Why is my Brady Label Maker printing compressed with poor registration?
If your Brady Label Maker is producing compressed print with poor registration, the platen roller might be dirty. Ensure that the last cut label has been removed from the label tray, and then clean the platen roller.
Why do I see void areas or lines on the printed text of my Brady Label Maker?
If you see void areas or lines appearing on printed text from your Brady Label Maker, it could be due to ribbon wrinkling. Remove the cartridge from the printer and advance the ribbon by rotating the take-up spool clockwise until the wrinkled or damaged ribbon is no longer visible (typically about one or two full turns). Reinstall the cartridge and continue printing normally, or try a new cartridge.
Why is the cutter on my Brady BMP 21-PLUS not cutting?
If the cutter on your Brady Label Maker is not cutting, there might be label slivers in the cutter assembly. Use a small tool, such as tweezers or needle-nose pliers, to carefully remove the media slivers from the cutter assembly. Use caution not to damage any components, and avoid using your fingers due to sharp components. If you have concerns, contact technical support.
Why does my Brady BMP 21-PLUS Label Maker keyboard work intermittently?
If your Brady Label Maker keyboard works intermittently or not at all, it's possible that one or more keys are stuck in a depressed state. Identify any keys that are stuck in the down position and repress them to un-stick them.
Why does my Brady BMP 21-PLUS Label Maker LCD revert to previous label text?
If the LCD on your Brady Label Maker reverts to previous label text, it indicates that the battery is low. If using batteries, replace them with 6 new AA batteries. Alternatively, if using the lithium-ion battery, remove it from the printer and recharge it using the AC adapter.
What to do if my Brady BMP 21-PLUS doesn't feed labels when I press Print?
If you press Print on your Brady Label Maker and nothing feeds out, ensure that the locking lever is engaged correctly. Also, check if the label cartridge is damaged and try inserting a different one. Finally, verify that the exit chute is not blocked.
What does 'Cut while printing' mean on my Brady BMP 21-PLUS Label Maker?
If you encounter the error 'Cut while printing' on your Brady Label Maker, it means the cutter was activated while labels were still printing. To resolve this: 1. Cut through the material completely. 2. Press the Clear key to clear the error. 3. Reprint the label(s).
How to fix a frozen screen on my Brady Label Maker?
If your Brady Label Maker screen freezes, it might be due to a user interface error. To resolve this: 1. Press the Power button to turn the printer off. If the Power button doesn't work: 2. Remove the AC adapter (if one is being used). 3. Remove the battery pack or batteries, then immediately re-insert them. 4. Power on the printer.
What to do if my Brady BMP 21-PLUS Label Maker printer is jammed and cannot feed labels?
If your Brady Label Maker is jammed and cannot feed labels, it's possible that the label exit chute is blocked, causing the label material to back up inside the printer. To clear the jam: Slide the locking lever to the unlock position to retract the platen, allowing cartridge removal. Remove the cartridge. Use tweezers or needle-nose pliers to carefully clear the label jam. Be cautious to avoid damaging the print head, as it is susceptible to scratches, dents, or cracks.
Why does my Brady BMP 21-PLUS Label Maker printer not power up when turned on?
If your Brady Label Maker printer is not powering up, the battery pack might not be charged. If using batteries, replace them with 6 new AA batteries. If you're using the lithium-ion battery, remove it from the printer and recharge it using the AC adapter. To use the printer while charging the lithium-ion battery, insert 6 AA alkaline batteries in the battery compartment.
General| Print Technology | Thermal Transfer |
|---|---|
| Resolution | 203 dpi |
| Keyboard Type | QWERTY |
| Display | LCD |
| Cutter Type | Manual |
| Max Print Width | 0.75 inches |
| Power Source | 6 AA Batteries or AC Power Adapter |
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