Fixture does not light up
•
No mains supply
•
Dimmer fader set to 0
•
All color faders set to 0
•
Faulty LED
•
Faulty LED board
•
Check the power supply voltage
•
Increase the value of the dimmer channels
•
Increase the value of the color channels
•
Replace the LED board
•
Replace the LED board
General low light intensity
•
Dirty lens assembly
•
Misaligned lens assembly
•
Clean the fixture regularly
•
Install lens assembly properly
Fixture does not power up
•
No power
•
Loose or damaged power cord
•
Faulty internal power supply
•
Check for power on power outlet
•
Check power cord
•
Replace internal power supply
Fixture does not respond to DMX
•
Wrong DMX addressing
•
Damaged DMX cables
•
Bouncing signals
•
Check control panel and unit addressing
•
Check DMX cables
•
Install terminator as suggested
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.
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