Bristan Joy care - User Manual

Questions and Answers

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Douglas DunnAug 10, 2025
What to do if error 'E1' is displayed on my Bristan Plumbing Product?
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  Francisco WoodAug 10, 2025
  If error 'E1' is displayed on the front panel of your Bristan Plumbing Product, it could be due to: * Heated water remaining in the shower: Wait for the water to cool down or carry out the Purge procedure before using it again. * Insufficient water flowing through the shower, possibly due to a blockage: Remove the filter/showerhead and clean it. * Faulty outlet water temperature thermistor: Contact Customer Services. * Other fault: Contact Customer Services.
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Dawn VargasAug 18, 2025
What does error 'E3' mean on my Bristan Plumbing Product?
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  Jeffrey ParkAug 18, 2025
  If error ‘E3’ is displayed on the front panel of your Bristan Plumbing Product, it could indicate the following: * A solenoid valve stuck open or closed: Check that the cables connecting the solenoid to the Power Supply board are fully connected at each end (blue & brown wires). If the problem persists, contact Customer Services. * A possible blockage: Remove the filter / showerhead and clean it. * A closed water isolating valve: Open the water isolating valve fully. * A faulty flow sensor: Check that the cables connecting the Flow Sensor to the Power Supply board are fully connected at each end (red, blue & yellow wires). If the problem persists, contact Customer Services.
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jodi24Aug 26, 2025
What does error 'E2' mean on a Bristan Plumbing Product?
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  kelly29Aug 26, 2025
  If error 'E2' is displayed on the front panel of your Bristan Plumbing Product, it may be caused by: * A faulty inlet or outlet thermistor: Check that the thermistor cable assembly (four black wires) is fully inserted into the connector on the Power Supply board. If the problem continues, contact Customer Services. * A fault with the Temperature Control Dial: Contact Customer Services.
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Drew ReidNov 2, 2025
Why do the letters 'LP' appear on my Bristan Joy care?
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  Daniel PenaNov 2, 2025
  If the letters 'LP' appear on the front panel of your Bristan Plumbing Product, it could be due to several reasons: * A low-pressure water supply: Turn the unit off and wait until the water pressure increases before using it again. * A partially closed water isolating valve: Fully open the water isolating valve. * Low water flow through the showerhead: Clean the showerhead. * A faulty outlet water temperature thermistor: Ensure the thermistor cable assembly (four black wires) is fully inserted into the connector on the Power Supply board. If the problem continues, contact Customer Services. * The TCO has been activated: Turn the unit off and wait 5 minutes for it to cool before using it again. If the issue persists, contact Customer Services. * Another fault: Contact Customer ...

Summary

Important Safety Information

Electrical Requirements

Water Requirements

Fixing Your Shower to the Wall

Plumbing Connections

Electrical Connections

Installer Settings

Setting the Maximum Temperature

Adjusts the maximum temperature setting using dip switches.

Commissioning - Testing the System

Purge Procedure

Details the essential initial flush to prepare the shower for use.

In-Service Testing

Commissioning Procedure

Outlines initial checks to ensure correct performance and safety.

In-Service Tests Procedure

Describes regular tests to monitor and maintain shower performance.

Frequency of In-Service Tests

Defines the schedule for recurring tests to ensure continued safety and performance.

Operating the Shower

Maintenance

BEAB Care Maintenance Schedule

Schedule for routine maintenance to meet BEAB care mark requirements.

Troubleshooting

Guarantee

Service Policy - Replacement Parts Policy

Details the policy for service calls and replacement parts.

Bristan Joy care Specifications

General

Temperature Control	Thermostatic
Maximum Static Pressure	10 bar
Minimum Inlet Temperature	5°C
Temperature Stability	±2°C
Finish	Chrome
Installation	Wall Mounted
Inlet Connections	15mm
Outlet Connection	1/2" BSP
Approvals	WRAS
Warranty	5 years