Troubleshooting
47
B
Out of Memory The machine's memory is full. If a copy operation is in process
Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
The memory card or USB Flash
memory drive you are using does not
have enough free space to scan the
documents. (DCP-J725DW)
Press Stop/Exit.
Delete unused files from your memory
card or USB Flash memory drive to
make some free space and then try
again.
Paper Jam [Front]
(DCP-J725DW)
Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the front of the machine
(DCP-J725DW) uu page 50.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
Paper Jam
(DCP
-J525W)
PaperJam Front,Rear
(DCP
-J725DW)
Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the front and back of the machine
uu page 52.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
Paper Jam [Rear]
(DCP-J725DW)
Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the back of the machine
(DCP-J725DW) uu page 51.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
(The extendable tray is only available
for some countries.)
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick
-up rollers.
(
uuAdvanced User’s Guide:
Cleaning the paper pick-up rollers)
Error Message Cause Action