Error Message Cause Action
Paper Jam
displayed Place one sheet at a
time..
(DCP-T520W/DCP-T525W/
DCP-T720DW/DCP-T725DW)
the next sheet of paper in the manual feed
slot.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Size Mismatch
The paper size setting does not match the
size of paper in the tray.
-OR-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1. Check that the paper size you chose
on the machine's display matches the
size of the paper in the tray.
See Related Information: Change the
Paper Size and Paper Type.
2. Make sure you loaded the paper in a
Portrait position, by setting the paper
guides at the indicators for your paper
size.
See Related Information: Load Paper.
3. After you have checked the paper size
and the paper position, press Mono
Start or Colour Start.
If you are printing from your computer,
make sure the paper size you selected in
the printer driver or in the application you
use to print matches the size of paper in
the tray.
See Related Information: Print Settings
(Windows).
Tray not detected
Paper Tray 1 not
detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
correctly.
Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see Related Information:
Printer Jam or Paper Jam.
MFC-T920DW/MFC-T925DW
Error Message
Cause Action
Absorber NearFull
The ink absorber box is nearly full. The ink absorber box must be replaced
soon. Contact Brother customer service or
your local Brother dealer.
• The ink absorber box absorbs the
small amount of ink emitted during
print head cleaning.
B&W Print Only
The amount of remaining ink in one or
more of the ink tanks (except black) is
low.
This error message may appear if the ink
dot counter is incorrect even if some ink
remains.
While this message appears on the LCD,
each operation works in the following way:
• Printing
(Windows)
If the media type is set to Plain Paper
and you selected Greyscale in the
Refill the ink tank.
When you refill the ink tank, fill the ink up
to the upper line, or fill with all of the ink in
the bottle if it does not exceed the upper
line.
A message may appear on the LCD to
verify whether the ink tanks were refilled.
Press c (Yes) to reset the ink dot counter
for the refilled colour. Press d (No) for the
non-refilled colours.
See Related Information: Refill the Ink
Tanks.
329
To Next Page
Loading...
