Brother HL-2032 - Chapter 8 Service Support Software

vi Confidential
4.2 Paper Jams.................................................................................................................... 7-10
4.2.1 Clearing jammed paper..................................................................................................... 7-10
4.2.2 Causes & countermeasures.............................................................................................. 7-14
4.3 Paper Feeding Problems ............................................................................................... 7-15
5. SOFTWARE SETTING PROBLEMS.......................................................................7-17
6. MALFUNCTIONS ....................................................................................................7-20
7. IMAGE DEFECTS ...................................................................................................7-26
7.1 Image Defect Examples................................................................................................. 7-26
7.2 Diameter of Rollers ........................................................................................................ 7-26
7.3 Troubleshooting Image Defect.......................................................................................7-27
7.4 Location of Grounding Contacts .................................................................................... 7-44
7.4.1 Drum unit .......................................................................................................................... 7-44
7.4.2 Printer body & Paper tray.................................................................................................. 7-44
8. INCORRECT PRINTOUT........................................................................................7-45
9. NETWORK PROBLEM............................................................................................7-47
9.1 Installation Problem ....................................................................................................... 7-47
9.2 Printing Problem............................................................................................................. 7-48
9.3 Protocol-Specific Troubleshooting................................................................................. 7-49
CHAPTER 8 SERVICE SUPPORT SOFTWARE.................................... 8-1
1. CONTROL PANEL ....................................................................................................8-1
1.1 User Mode........................................................................................................................ 8-1
1.2 User Maintenance Mode.................................................................................................. 8-3
1.3 Service Mode ................................................................................................................... 8-4
2. HOW TO USE THE SELF-DIAGNOSTICS TOOLS ................................................8-12
2.1 Diagnostics..................................................................................................................... 8-12
2.2 Printer Information .........................................................................................................8-14
3. NVRAM DEFAULT VALUE......................................................................................8-15
APPENDICES
1. MAIN PCB CIRCUIT DIAGRAM, HL-2030/2040 (1/3).............................................. A-1
2. MAIN PCB CIRCUIT DIAGRAM, HL-2030/2040 (2/3).............................................. A-2
3. MAIN PCB CIRCUIT DIAGRAM, HL-2030/2040 (3/3).............................................. A-3
4. MAIN PCB CIRCUIT DIAGRAM, HL-2070N (1/3) .................................................... A-4
5. MAIN PCB CIRCUIT DIAGRAM, HL-2070N (2/3) .................................................... A-5
6. MAIN PCB CIRCUIT DIAGRAM, HL-2070N (3/3) .................................................... A-6
7. POINT TO POINT CONNECTION DIAGRAM.......................................................... A-7
8. LOW-VOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM (100V) .................... A-8
9. LOW-VOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM (200V) .................... A-9
10. HIGH-VOLTAGE POWER SUPPLY PCB CIRCUIT DIAGRAM............................. A-10
11. REPLACEMENT OF PINCH SPRING L AND PINCH SPRING R.......................... A-11
12. LOCATION OF COVER SPONGE L1 AND COVER SPONGE.............................. A-13
13. HOW TO ATTACH THE ANTI-STATIC BRUSH ALL ............................................. A-14