Brother HL-5350DN User Manual

Troubleshooting
131
7
Black toner marks across the
page
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 101.
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 94.
 Make sure that you use paper that meets our specifications. See About paper on
page 6.
 If you use label sheets for laser printers, the glue from the sheets may sometimes
stick to the OPC drum surface. Clean the drum unit. See Clean the drum unit as
follows: on page 130.
 Do not use paper that has clips or staples because they will scratch the surface
of the drum.
 If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
Black lines down the page
Printed pages have toner stains
down the page.
 Clean the primary corona wire inside the drum unit by sliding the blue tab. See
Cleaning the corona wire on page 112.
 Make sure the primary corona wire cleaner is at the home position (a).
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 101.
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 94.
 The fuser unit may be smudged. Call your dealer or Brother Customer Service.
White lines down the page
 Make sure that a torn piece of paper is not inside the printer covering the scanner
window.
 Wipe the scanner window with a soft cloth. See Cleaning the inside of the printer
on page 107.
 The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 94.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 101.
Page skewed
 Make sure that the paper or other print media is loaded properly in the paper tray
and that the guides are not too tight or too loose against the paper stack.
 Set the paper guides correctly. See Printing on plain paper, bond paper or
transparencies from Tray 1, 2 or 3 on page 11.
 If you are using the multi-purpose tray, see Printing on plain paper, bond paper
or transparencies from the MP tray on page 16.
 The paper tray may be too full. See Printing on plain paper, bond paper or
transparencies from Tray 1, 2 or 3 on page 11.
 Check the paper type and quality. See About paper on page 6.
Examples of poor print
quality
Recommendation
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Brother HL-5350DN Specifications

General

Color	No
N-up printing	4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Internal memory	32 MB
Processor model	NEC VR5500
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, IPv6: NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint
Networking features	10/100 Base-TX
Power consumption (active)	675 W
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition, XP Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. MacIntosh: Mac OS X 10.3.9 + Linux
Power consumption (standby)	75 W
Power consumption (PowerSave)	6 W
Package weight	11500 g

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 246 mm